Harvard University

Senior Systems Engineer (DevOps)
Harvard University Information Technology
58720BR

Position Description


Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

The Senior Systems Engineer (DevOps) coordinates the planning of and conduct advanced research computing engineering duties to implement new Research Computing (RC) solutions to keep up with the pace of complex research problems and the ever-changing regulatory environment for research data. Work independently to build, monitor, and maintain the integrity of RC systems. Provide technical expertise to teams and projects alongside research programs. Be a key contributor to related projects simultaneously.

The successful candidate is exceptionally well-organized, action-oriented, an excellent listener, and thoughtful communicator with a record of demonstrated success communicating effectively across all levels of an organization from entry level staff to University executives and in both technical and nontechnical, business languages.

Typical Core Duties:

• Participate fully in planning, building, configuring, and running RC systems at scale
• Monitor and maintain the health and integrity of RC systems including upgrading and patching
• Design and implement robust and secure IT solutions within a fast-paced research environment
• Define and track performance metrics to ensure efficient current and future use of IT resources
• Consult to and collaborate with researchers and other key IT (e.g., network and security) and Data Center partners in a timely manner
• Build and maintain relationships with external vendor technicians and engineers
• Collaborate with other DevOps engineers within the RC ecosystem
• Contribute best practices documentation and knowledge transfer
• Mentor junior staff
• Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct
• Partner with the Lead Cybersecurity Engineer and Project Manager to ensure integration and alignment of project activities across focus areas.
• Apply Harvard University's IT technical standards and best practices
• Abide by and follow the Harvard University IT Code of Conduct

Basic Qualifications

• Minimum of seven years' post-secondary education or relevant work experience

Additional Qualifications and Skills


The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Broad knowledge of the deployment and management of physical and virtual systems (e.g. storage, cluster computing, network, database, applications)
• Experience automating infrastructure with tools like Puppet, Chef, Ansible, or Terraform
• Demonstrated team performance skills, the ability to communicate clearly, service mindset approach, and the ability to act as a trusted advisor
• Strong documentation, mentoring, and collaboration experience
• Programming skills in any of Ruby, Python, Go, Rust or similar
• Experience with monitoring systems, writing checks, and creating actionable alerting
• Experience with metrics collection to gain insight into production systems
• Experience with log aggregation and analysis (e.g.Elasticsearch or Splunk)
• Experience with git and version control in general
• Experience with Linux system administration
• Familiarity with a relational database, like MySQL or PostgreSQL
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Attitude that supports an Agile working environment

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions

Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department's current presence on campus.

This position will be a hybrid role with the option to work on campus or remotely as often as desired, with the expectation of attending in-person meeting and collaborative sessions when the opportunity presents itself.. HUIT actively supports hybrid work where business and team needs allow. Additional detail will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.


Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Sub Unit
------------

Location
USA - MA - Cambridge

Department
University Research Computing

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Criminal, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.



Apply Here

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