Workday Program Director for Student Implementation

(Remote Eligible, must work EST hours)                                                                                       

Grade 17

Non-bargaining Unit                                                                                                                           

Exempt

BASIC FUNCTION

The Program Director is responsible for providing senior-level leadership and strategic oversight for all aspects of the Workday Student implementation and other Phase 2 implementations including Adaptive Planning and Prism.  This includes orchestration of project activities, system and data governance, and change management.  The program director leads and facilitates the steering committee, oversees the Workday Student core team, and guides functional workstream leaders and teams to ensure successful achievement of project goals. In collaboration with the project sponsors, the program director also delivers regular project updates to senior leadership and the Board of Trustees. 

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead end-to-end delivery of the Workday Student implementation and other Phase 2 implementation, ensuring alignment with scope, timeline, and budget. 
• Act as the primary point of contact between the business, implementation partners, and internal technical teams.
• Lead the program planning, resource allocation, team participation, and stakeholder collaboration needed to ensure effective program delivery.
• Provides leadership and facilitation of the Steering Committee and the overall system, data, and project governance processes.?
• Provide direction to the project managers, business and process analysts, systems leads, change leaders, and other functional stakeholders engaged in the implementation effort.
• Create and deliver regular program updates to the sponsors, presidents, senior leadership, and the Board of Trustees that describe plans, progress, barriers, and risks.
• Ensure that system configurations and other deliverables meet the technical and functional objectives and needs of both institutions and shared service units.?
• Work with the project leaders from Phase 1 (HCM/FIN/Payroll) to ensure coordination and provide oversight of transition period integrations and data management projects.
• Provide daily management and adjustments of project resources, budgets, and scope that could significantly impact budget or timeline.?
• Lead policy-level decision making and governance with senior leadership.
• Negotiate differences in requirements and policies between departments and institutions.
• Monitor project health, provide status reports, and escalate issues appropriately to ensure transparency and timely resolution.
• Ensure successful transition to post-go-live support, including stabilization, and knowledge transfer.
• Perform other duties as assigned. 

SUPERVISION RECEIVED

The Workday Program Director reports to the Chief Information Officer who also serves as the Workday Executive Sponsor.

SUPERVISION EXERCISED

Provide leadership and project-related supervision to the Workday project leads, project managers, and dotted-line supervision to the functional leads for the student module implementation and other Phase 2 implementations.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in computer science, information technology, business, or related fields plus
• Minimum 7-10+ years of project management experience or a comparable combination of education and relevant experience.
• Extensive experience in project or program management, with responsibility for large-scale technology implementations.
• Experience leading complex projects that require senior leader buy-in and navigating organizational and political challenges.
• Demonstrated success in implementing or administering information systems involving complex systems, business processes, and data migration.
• PMP, Workday certification(s), or Agile certification(s).
• Experience managing vendor relationships and third-party implementation partners.
• Supervisor or team leadership experience. 

PREFERRED QUALIFICATIONS

• Master’s degree in computer science, information technology, business, or related fields.
• Experience as a senior project manager for a Workday implementation, especially within higher education.
• Functional knowledge within departments (registrar, advising, financial aid, or student financials) that will be implementing Workday Student systems and processes.
• Experience managing system configuration, data conversion, and migration in a complex enterprise systems environment.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of policies, organizational dynamics, business processes, best practices, and compliance procedures in a higher education environment.
• A broad understanding of the systems and operational needs of students, faculty, staff, and other stakeholders.
• Excellent administrative, organizational, communication, and supervisory skills.
• Ability to deal effectively with vendors and a wide range of individuals inside and outside the VSCS.
• Proven ability to work creatively and analytically to adjust to shifting priorities, demands, and timelines demonstrating teamwork, innovation and excellence.
• Strong leadership skills, including the ability to lead up, across, and down.
• Excellent communication (written, verbal, and presentation) and interpersonal skills.
• Experience influencing and gaining buy-in from executive sponsors, team members, stakeholders, and peers.
• Demonstrated decisiveness in resolving problems, making decisions, and managing priorities.
• Ability to facilitate workshops and working sessions with technical teams.

Physical Requirements: Duties performed causes light fatigue of eyes, fingers, or other faculties as a result of repetitive motion and/or long periods of standing or sitting. Duties require little physical effort in work with light to moderate (up to 25lbs) easy-to-handle materials.

Working Conditions: Job is performed in general office or comparable working area with many frequent distractions such as noise and interruptions. Work schedules may vary during high volume periods.

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification. 

VSCS values individual differences that can be engaged in the service of learning. Diverse experiences from people of varied backgrounds inform and enrich our community. VSCS welcomes all qualified applications, including those from historically marginalized and underrepresented populations. VSCS is an equal opportunity employer, in compliance with ADA requirements, and will make reasonable accommodations for the known disability of an otherwise qualified applicant. Please contact Human Resources for assistance with accommodations at CCVHR@ccv.edu. 

All new full-time employees and certain part-time employees will be subject to a criminal background check. Any offer of employment is contingent upon the satisfactory results of this check. 

Application Instructions:
In order to be considered, please submit a complete application package which includes a cover letter, resume/CV, employment application and contact information for three professional references at: www.vsc.edu/employee-resources/job-postings.