Required: 

• Bachelor’s degree in business or information technology or any bachelor’s degree and three years of applicable experience.
• Candidates with a high school diploma (or GED) and equivalent (7+ years) professional experience will be considered for employment (without the required bachelor’s education).
• 3 years of professional experience in related technology support, procurement or software licensing role to include experience in strategic technology sourcing and experience with enterprise software licensing administration.
• Demonstrated experience working with product life-cycle management, pricing models, and cost-recovery management.
• Experience developing, implementing, and using processes, metrics or key performance indicators that ensure high-quality services and user satisfaction.
• Demonstrated experience with interpersonal, communication, and leadership skills with the ability to work across the organization, lead cross-functional teams
  
  

Preferred:

• Experience establishing policies, standard operating procedures, and best practices related to enterprise software licensing.
• Knowledge of Information and Computer Technology accessibility standards.
• Experience with IT Service Management and the ITIL Framework.
• Ability to work independently and make decisions within a defined protocol.
• Experience supervising staff.
• Excellent verbal and written communication and customer service skills.

About Colorado State University System IT

The Division of Information Technology, the central IT organization for the Colorado State University System, supports the land-grant heritage of the institution as well as the university’s missions of teaching and learning, research, and service. The Division of IT is responsible for delivering enterprise and campus focused IT services for the Fort Collins, Pueblo and Spur campuses as well as throughout the CSU-System. Areas of responsibility include Application Development and User Support Services, Academic Technology, Cybersecurity & Privacy, Networking and Telecommunications, Infrastructure and Databases, Business Intelligence and Data Integrations, Administrative Applications, and Student Applications. Driven by its purpose statement: Innovating IT, Empowering CSU and its values of Community, Collegiality, Reliability, Service and Simplicity, its team members work across the CSU System and in collaboration with stakeholders on the various CSU campuses. Reporting to the Vice President of Information Technology/CIO, our dedicated team delivers dynamic and innovative solutions to meet the diverse needs of our students, faculty, and staff. Our work supports CSU’s Principles... of Community as we help others discover and meet their potential while aiming to set the standard for IT throughout higher education.

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