Macalester College seeks to hire an Associate Registrar technology to promote and advance the effective utilization of technology in the Registrar's Office. This position will develop and write reports for the Registrar's Office and other departments as requested. This role will serve as the interface between the Registrar’s Office and Information Technology Services (ITS) to improve and maintain administrative database applications, and to provide ongoing user support and training for the Registrar’s Office. This position is responsible for ensuring compliance with academic policies and procedures as well as providing support to students, faculty, and staff and participating in College-wide events.
Collaborates across the College promoting technology products, services, and the effective utilization of academic data.
Develops standard and ad hoc reports for the College utilizing SQL and the report writing utility Argos. Development is undertaken independently and/or collaboratively. Serves as the Data Steward for student data, particularly as it regards Banner, but more broadly as well.
Supports and maintains DegreeWorks (degree-audit software) and its integration with the Banner database. Includes maintenance of user accounts, permissions, trouble-shooting, training, requirements definition, upgrades, and Scribing.
Manages the registration system processes and set-up for each term. Communicates with students, faculty, and other offices to ensure systems are complete and functioning as required.
Fulfills ad hoc requests for information from multiple internal and external constituencies. Works with constituencies to understanding the scope and feasibility of the request. Ensures compliance with privacy laws and policies.
Extensively tests all functions and reports during development of projects, changes in systems or the structure of data, and upgrades to verify or correct critical business functions.
Supports and maintains vendor hosted solutions: Acalog (on-line catalog software), Parchment (transcripts), and Confluence (knowledge base). Identify and research new applications in collaboration with ITS.
Appropriately prioritizes competing and concurrent projects. Communicates with users to better understand their needs.
Oversees maintenance of the departmental website and provides technical support and training related to Registrar functions.
Provides policy and other academic information to faculty, staff, students, parents, and the public at the service counter, on the telephone, and in writing. Communicates tactfully and accurately and within the limits of confidentiality, laws, and policies. Supports student and faculty interactions and transactions during peak times.
Participates in College-wide events (i.e. Commencement) and meetings.
Minimum of three (3) years of experience writing reports from a complex relational database.
Report and query development, including the use of SQL, in a design tool such as Argos.
Ability to conceptualize, develop and work with logic that represents rules, systems, procedures and hierarchies. Logic and systems troubleshooting.
Experience with creating and directing test plans in collaboration with functional users and ITS/vendor partners.
Understanding of the nature of student data in the Elluican Banner relational database. Knowledge of Macalester academic policies and procedures.
High competency and comfort adapting to new technologies.
Ability to work effectively in a collaborative team environment.
Excellent oral, written, and interpersonal communication skills.
Demonstrated commitment to equity, inclusion, and diversity.
Preferred
Three years of experience working in either a Registrar, Admissions, or other data-driven higher education office.
Previous experience working with Banner.
Application Guidelines
For consideration, please submit your cover letter and resume as one PDF through the Macalester Employment Opportunities webpage by March 7, 2021. All inquiries about this position should be directed to:
Ashley Ellingson
Talent Acquisition Manager
aellings@macalester.edu
Macalester is dedicated to the goal of building a culturally diverse and pluralistic staff committed to working in a multicultural environment and strongly encourages applications from everyone who would add richness to our community, including people of color, individuals with disabilities, women and LGBTQIA+ individuals.
