The Vendor and Compliance Manager is responsible for assisting the IT department in performing a variety of key support functions and tasks. Duties of the Vendor and Compliance Manager include: management and improvement of standardized technology procurement processes; management and oversight of data privacy workflows and associated policies/guidance; contract management workflow execution for all EDUCAUSE business units; IT invoice processing; budget development; expense reconciliation.
Essential Duties and Responsibilities:
VENDOR AND PROCUREMENT MANAGEMENT
Lead contract review and approval workflows for all EDUCAUSE contracts. Collaborate with leadership to optimize relevant workflows. Train staff as needed on official workflows.
Lead internal IT department contract review process, ensuring compliance with existing security, accessibility, and interoperability requirements.
Collaborate with the IT department to maintain up-to-date requirements in existing and emerging areas.
Work to ensure that appropriate service and support contracts are current and aligned with IT planning, budgeting, and association needs
Assist the CIO and IT Managers plan for, prepare, and manage the IT budget, including developing projections for future budget needs based on contractual commitments and inflationary increases; assist with IT capital budget planning
Build, manage, and continually enhance a comprehensive IT vendor database
Manage and enhance existing VenMinder-based vendor risk management system
Perform research and searches for optimal vendor solutions and pricing, including but not limited to analyzing product and vendor evaluations and benchmarks
Support RFP processes for technology acquisition to ensure compliance with internal IT department requirements and overall compliance and risk management needs; prepare spreadsheets and analysis of responses for review by IT management; serve as point of contact for vendors responding to RFPs
Carefully keep records and track certificates so that we remain current and in compliance
Review and optimize existing workflows and/or create new workflows as needed
Collaborate with IT leadership to design and implement SOPs for responding to GDPR and other privacy-related requests
Collaborate with business units across the organization to maintain and validate PCI compliance for all association transactions.
Lead internal efforts to design and implement compliance SOPs for emerging compliance needs
Collaborate with IT leadership and legal counsel as needed
SERVICE AND SUPPORT
Represents EDUCAUSE in a professional manner at all times; engages with co-workers, volunteers, and members in a civil, caring, respectful way.
Supports the professional development of others in their work to advance the mission and vision of EDUCAUSE.
Participate in EDUCAUSE events and activities as needed. Travel may be required to support EDUCAUSE conferences/events, research team operations, and external events relevant to the position.
Acts as a departmental liaison with employees, members, volunteers, volunteer groups, and clients.
Supports members in a manner that facilitates their growth, engagement, and enhances their EDUCAUSE experience.
As a frontline user of EDUCAUSE systems and data services, complies with data quality standards; adheres to data governance policies, procedures, and processes for ensuring data integrity. May act as the application or data collection lead for the department.
Performs other duties as assigned.
EDUCATION AND EXPERIENCE
A.S. Degree in Computer Science, Information Systems, Business, or a related field is required. B.S. degree preferred
At least 5 years of experience working in an IT organization in a membership association, higher education, or other non-profit or for-profit business of 50 employees or greater
At least one year of experience with vendor management, and asset tracking.
Experience with IT services, project management, vendor relations, and contracts.
Experience or familiarity with regulatory compliance, particularly privacy and PCI compliance.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the full array of IT technical solutions including but not limited to hardware platforms, software solutions, productivity tools, cloud offerings, and outsourcing strategies such as SaaS, and IaaS
Experience with interacting with and working with a diverse group of internal IT, internal non-IT, and external staff
Strong communications and presentation skills, including the ability to write procedures, policies, and user documentation
Demonstrated skills in Microsoft Office products, Google Documents, and other office productivity tools
Ability to understand and analyze IT projects, documents, financial models, and projections
Very comfortable working with complex financial spreadsheets, developing RFPs, as well as gleaning key information from RFP responses and vendor documentation
Demonstrated creativity in problem-solving and ability to multi-task
Demonstrated persistence in the face of challenges and adversity
Willingness to learn about new technologies and IT solutions to better serve the organization
Excellent organizational skills with very strong attention to detail and accuracy
DIVERSITY, EQUITY, AND INCLUSION
EDUCAUSE recognizes that the unique backgrounds, talents, skills, and contributions of every individual improve and enhance the quality of the organization. Creating an environment of inclusion is each employee's responsibility. This includes, but is not limited to:
Treat everyone with dignity, respect, and fairness
Share insights and input as work contributors
Listen to and acknowledge others contributions
Contribute to an open and inclusive environment across demographic categories and physical locations
Know and understand your social style and seek to improve your versatility by understanding the strengths perspectives, work styles, and motivations of co-workers
Meet others at their point of need and help support organizational achievement
AN EQUAL OPPORTUNITY EMPLOYER
EDUCAUSE does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualifed applicants be given equal opportunity and that selection decisions be based on job-related factors.
EDUCAUSE is a higher education technology association and the largest community of IT leaders and professionals committed to advancing higher education.
We support those who lead, manage, deploy, and use information technology, helping them to anticipate and adapt to change, and advancing strategic IT decision making at every level within higher education. We bring together technology professionals and leaders across campus and the industry to solve today’s challenges.
EDUCAUSE is committed to “uncommon thinking for the common good.” Being part of EDUCAUSE means being part of a community that accomplishes more together than they ever could on their own.
Get to know EDUCAUSE: https://youtu.be/WZKnv8GlaQw
At EDUCAUSE, we recognize that the diverse backgrounds, talents, skills, and contributions of every individual improve and enhance the quality of the organization. Our goal is to be a diverse workforce that is representative, at all job levels, of the members we serve.
Our benefit package includes medical and dental insurance, employer paid life and disability insurance, paid vacation, paid sick time, paid personal time, ten paid holidays, tuition reimbursement, an...d a retirement plan with generous employer matching.
EDUCAUSE requires successful completion of background checks for all potential employees.