Eckerd College is currently hiring for the position of Director of Enteprise Applications to join our Enterprise Applications team at our waterfront property along the Boca Ciega Bay in St. Petersburg, Florida, in our relationship-focused community.

Position Summary
The Director of Enterprise Applications is responsible for providing the leadership role for the enterprise applications support functions.  This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and other administrative applications that support the operational efficiencies within Eckerd College and their effective and efficient operation and functional development.

The Director of Enterprise Applications will also serve to support the CIO with departmental management in regard to strategic planning, staffing, operations, and budget.

Essential Functions (other non-essential duties may be assigned)

1. Lead members of the Enterprise Applications Team and provide a positive working environment.
2. Partner with campus stakeholders to assess, prioritize, and manage stakeholder needs regarding the ERP (Banner) and other administrative applications to ensure system investments meet business requirements.
3. Act as a subject matter expert for the College's data governance and IT governance efforts.
4. Take responsibility for development and continuous improvement of enterprise-wide applications that support the administrative functions of the College, including all ERP applications.
5. Provide technical support to campus stakeholders and assist in maximizing technology usage and investment.
6. Provide technical advice on administrative systems and help assess the implications of process changes or the addition of features or software.
7. Oversee any modifications, enhancements or additions made related to the Ellucian products
8. Monitor and ensure diagnosis and resolution of incidents and/or service requests in accordance with SLA timelines.
9. Facilitate integration between Banner and other on-premise and software modules
10. Seek opportunities to improve campus processes through the application of appropriate software and systems
11. Ensure team members stay current with new technologies, trends and best practices in the IT industry, in order to advise on any new or emerging technologies that fits within the overall Technology strategy.
12. Assist in developing the strategic priorities of the ITS department in order to achieve the mission of Eckerd College.

Position(s) Directly Supervised

• Database Administrator
• Application Programmer Analyst
• Application Support Analyst
• Web Developer
• Software Engineer

Benefits Overview
Eckerd College offers a competitive benefits package, including the following:

• 100 percent tuition remission for employees, spouses, and dependents; access to Tuition Exchange network

• HMO and HDHP medical insurance options; employer contribution to HSA for those on the high deductible plan that start date of hire.

• PPO dental and vision insurance networks; employer-provided life, short-term disability, and long-term disability plans that start date of hire.

• Generous employer contribution to employee's retirement plan upon eligibility.

• Generous paid time off including vacation, sick, and personal leave as well as 16+ paid holidays annually. 

• Consult with functional and technical staff members on improvements for the use of existing enterprise applications

• Analyze new systems to understand their implementation and support requirements.

• Analyze and compare different systems in order to develop plans to integrate data between them and collaborate to find solutions.

• Prioritize and appropriately escalate issues to assure timely problem resolution. Carries out fact-finding and analysis of problems; determines most effective problem resolution procedures.

• Suggest, test, implement, and evaluate solutions.

• Write SQL queries to produce reports.

• Clearly document system designs and system processes.

• Assist with applications support tickets and adhere to SLAs to provide quality customer service.

• Assist with user management and ERP security process.

Preferred Qualifications

• Graduate degree from an accredited college or university
• Oracle database administration experience
• Extensive programming experience
• Knowledge of the following programming languages is preferred: Oracle: SQL, PL/SQL, SQL*PLUS, MySQL: SQL, HTML, CSS, Javascript, PHP, ASP, Unix shell scripting and C.
• Experience with Postman and RESTful web services
• Experience in Higher Education.
• Experience with Onbase Document Management
• Experience with Evisions Argos Reporting
• Experience with Technolutions Slate and Raiser's Edge.
• Ability to manage a complex workload, set priorities and use good judgment in managing projects.

Employment will require a successful background check.

Eckerd College is committed to fostering a diverse faculty, staff, and student body, and an inclusive campus community. Eckerd is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, gender identity, national origin, disability, veteran status, or any other characteristic protect by law. Eckerd College is especially interested in attracting candidates from historically underrepresented groups.