URI Information Technology Services (ITS) is seeking a new Information Technology (IT) Developer/Operations Engineer in support of the university’s ServiceNow ITSM system.  This position will play a key role in supporting the day-to-day operational system functions of ServiceNow as well as working with constituents throughout the university in implementing new features and modules within ServiceNow.  This position works closely with ITS leadership and department stakeholders across the university to administer, develop and provide technical support for ITSM solutions within ServiceNow, including enhancements and new implementations. URI is a great place to work! As the state’s flagship institution, we play a strong role in the economic development of Rhode Island. Information Tec