Join Lehigh University, a premier residential research institution, and play a pivotal role in shaping the future of our data center infrastructure. As the Data Center Manager in the Library and Technology Services department, you will be at the forefront of ensuring high availability, optimal performance, and robust security measures for our critical systems.

In this integral role, your key responsibilities will include:

• Ensure uptime and availability - Maintain a highly available and reliable data center environment, minimizing downtime and ensuring business continuity. This includes proactive monitoring of critical systems, rapid response to incidents, and effective problem resolution.

• Manage and maintain data center infrastructure, including:

- Power distribution systems (UPS, generators, PDUs)
- Environmental controls (HVAC, cooling systems)
- Physical security systems (access control, surveillance)
- Fire suppression systems

• Disaster recovery planning - Develop and maintain a comprehensive disaster recovery plan. Conduct regular drills and tests to ensure the data center can recover effectively from outages or disasters.

• Supervise and mentor data center technicians and other staff. Set clear performance expectations, conduct performance reviews, and provide feedback to help team members excel.

• Serve as the primary point of contact for data center vendors. Establish, manage, and maintain relationships with vendors and suppliers. Negotiate favorable contracts and ensure vendors meet their obligations. Perform needs assessment, research and evaluation, and selection of vendors based on evaluation criteria. Oversee vendor maintenance activities and ensure compliance with service level agreements.

At Lehigh, you'll be part of a vibrant community that values excellence, innovation, and diversity. Our commitment to creating an inclusive and supportive environment fosters personal and professional growth, allowing you to thrive in your career. We offer competitive salaries, comprehensive benefits, and opportunities for continuous learning and development. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Join us and be part of a team that shapes the future of technology at Lehigh University. Apply now and take the first step towards an exciting and rewarding career in data center infrastructure management. Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist.  

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

• Associates Degree in Data processing, Computer/technology operations, a related field or equivalent combination of education and experience; Bachelor's Degree preferred
• Five to eight years of related work experience
•  Exceptional problem-solving, analytical, and strategic planning abilities
• Commitment to staying current with emerging technologies and industry best practices