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ITSM Systems Support Manager Indiana State University, a premier higher education institution known for its commitment to excellence in education and community service, is seeking a process-oriented and critical-thinking professional to join the Office of Information Technology as the ITSM Systems Support Manager. This role provides an excellent opportunity to drive innovative and efficient process improvements to ensure students, faculty, and staff are provided easy-to-use and easy-to-understand service with our IT Service Management platform. Responsibilities include: OIT ITSM System Management - Works with directors, managers, staff and customers to lead efforts to administer, assess, develop, maintain and
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