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The IT Integration and Solutions Professional I is an on-site administrative support professional role providing Tier Two and Three level support for the panopto lecture capture system and backup support for the Zoom collaboration platform at our enterprise campus. The selected candidate will tackle complex problems within the managed software for both Panopto and Zoom, ensure that DELTA policies regarding all supported applications are enforced, and monitor application performance daily. This position also provides backup support for DELTA mini-studio spaces, monitors external change drivers including but not limited to: changes in technologies & industry standards; updated needs/requirements of our
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