Under direction, performs highly complex duties in the design, development, installation, upgrade, integration, administration and maintenance of the District's wired and wireless campus, data center, wide area and cloud network infrastructure; monitors network performance and stability; designs, installs, manages and monitors network firewalls, appliances, protocols and processes; manages and monitors the unified communication (UC) platform; serves as a technical lead on difficult and complex network, communication and configuration issues; and performs related duties as assigned.
EXAMPLE OF DUTIES:
Designs, develops, and manages the district's large, complex network infrastructure, including switches, routers, wireless access points, controllers, load balancers, and data cabling.
Installs, configures, and maintains Unified Communication (UC) platform and related infrastructure, including PoE switches, voice routers, handsets, and video endpoints. Optimizes voice and video services for quality and reliability.
Troubleshoots server connectivity and performance issues, analyzes network traffic, and manages network conditions for optimal performance and uptime.
Installs, upgrades, configures, integrates, and maintains network equipment and software. Conducts site surveys for optimal wireless coverage, configures SSIDs and encryption methods, troubleshoots wireless issues, and manages network policy servers.
Administers network security systems, including firewalls, web application firewalls, DNS security, and access control systems. Maintains firewall policies, enforces security policies, and ensures compliance with remote access standards.
Manages cloud-hosted network infrastructure, including VPCs, gateways, firewalls, VPNs, and load balancers. Monitors and troubleshoots cloud network for performance and availability.
Oversees data center network infrastructure, including switches, fabric architectures, and hyper-converged server networks. Ensures high performance and availability through monitoring and troubleshooting.
Configures WAN and internet connectivity, including managed circuits, and tunnels. Implements high availability technologies for optimal traffic routing and redundancy.
Recommends network upgrades and expansions based on capacity and growth requirements. Leads network installation projects, migration, and conversion projects.
Provides technical support and training to user support staff, develops tools for software deployment and troubleshooting, and performs advanced network troubleshooting.
Develops disaster recovery and business continuity plans for network infrastructure. Maintains detailed documentation, network diagrams, and cabling drawings.
Manages emergency message broadcasting systems and troubleshoots IoT device connectivity.
Installs structured cabling for various systems and organizes meetings and trainings related to the network infrastructure.
Monitors contractor work to ensure compliance with standards. Installs and maintains campus safety systems, including security cameras, card readers, and emergency phones.
Provides leadership to staff and performs other assigned duties.
MINIMUM QUALIFICATIONS
Bachelor's degree in computer science, management information systems or related field
Five years of progressively responsible experience in the analysis, design and management of network infrastructure in an enterprise environment
Cisco Certified Network Professional (CCNP) certificate or equivalent
OR Equivalent combination of training, certifications and experience.
PREFERRED QUALIFICATIONS
Amazon Web Services Solutions Architect Associate certificate or equivalent.
KNOWLEDGE, SKILLS AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.
KNOWLEDGE:
Expertise in Wide Area Network, internet, data center, and cloud network architecture and design best practices.
Comprehensive knowledge of networking protocols, network monitoring tools and wireless surveys.
Proficiency in wireless concepts wireless topologies, controller/access point architecture, and authentication/encryption standards.
Familiarity with high availability and fault tolerance technologies
Knowledgeable in rack cabinet cable organization, copper/fiber optic cabling standards, and data center power distribution equipment.
Understanding of voice telephone technology/protocols, dial plans and hunt/paging groups.
Experience in building virtual private clouds with subnets, route tables, security groups, cloud firewalls, transit gateways.
Knowledgeable in procurement/installation compliance with District network standards/specifications.
SKILLS:
Skilled in configuring/installing network devices, security appliances, firewalls, and telephone systems.
Capable of implementing network monitoring tools for uptime, bandwidth, latency, and jitter analysis.
ABILITIES:
Ability to use common hand tools/equipment for installation tasks and proficiency in general office software/equipment.
Proficient in cabling installation, termination, and maintenance according to industry standards.
Effective communication, presentation, and troubleshooting skills for complex network problems.
Ability to apply security principles to network infrastructure and oversee contractor/vendor work.
Demonstrated experience working with communities who have been traditionally underserved by higher education and experience in the pedagogy reflecting intersections of race, culture, class, ethnic, and queer communities.
CORE COMPETENCIES - The District has identified the following essential skills and attributes needed for success in this position.
Advanced Technical Expertise
Network Performance and Stability Monitoring
Complex Problem Solving and Troubleshooting
Security and Compliance Management
Unified Communication (UC) Management
Project Management and Leadership
Innovation and Strategic Planning
Collaboration and Communication
SALARY RANGE:CFT-68
APPLICATION AND SELECTION PROCESS
Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason. You can apply for a position from any computer with Internet access. Please keep in mind the following:
If you do not follow the process or your application/resume is incomplete, your information will not be processed.
If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).
All materials listed below may be required for your application packet to be considered complete:
Resume or Curriculum Vitae
Cover Letter
After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.
ADDITIONAL INFORMATION
Successful applicants must provide proof of eligibility to work in the United States.
Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
Pasadena Area Community College District will not sponsor any visa applications.
Applicants must be available for interviews at Pasadena City College at no cost to the District.
Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.
PASADENA AREA COMMUNITY COLLEGE DISTRICT Equal Opportunity, Title IX, Section 504 Employer
