Career Center
Job Seekers, Welcome to EDUCAUSE Career Center
Search Filters
Use this area to filter your search results. Each filter option allows for multiple selections.
NEW! NEW!
NEW! NEW!
NEW! NEW!
Minnesota State University, Mankato
Mankato, Minnesota
NEW! NEW!
University of California Office of the President
Oakland, California
NEW! NEW!
NEW! NEW!
University of Wyoming
Laramie, Wyoming
University of Virginia
Charlottesville, Virginia
University of Wisconsin–Madison
Madison, Wisconsin
East Carolina University
Greenville, North Carolina
California State University, Monterey Bay
Monterey, California
Division of Digital Learning/University of Central Florida
ORLANDO, Florida
Polytechnique Montréal
Montréal, Quebec, Canada
Loading... Please wait.
Service Desk Manager
GENERAL STATEMENT OF DUTIES The Service Desk Manager (SDM) serves as a member of the Client Services team and oversees the operations of the Technology department's Service Desk. The SDM is both a manager and a technology generalist. The SDM's primary functions include but are not limited to: managing the day-to-day operations of Tech Central and the Service Desk; developing, providing ongoing training; developing and managing daily schedules to ensure appropriate staffing levels; analyzing data and trends to identify areas for improvement; managing the Technology department's Service Catalog. The SDM will train and su
Loading. Please wait.
Powered By
|
AdvertisementAdvertisementAdvertisement |