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Help Desk Associate Director
Job Summary: Are you excited about driving strategy and leading a large team of 100+ student and non-student employees through portfolio and service changes? Do you enjoy helping teams to deliver top-notch customer experiences and working with stakeholders to achieve desired outcomes? Are you passionate about mentoring and coaching individuals to succeed in their career objectives? If the answer is yes, then this is the job for you!As the Associate Director of the Division of Information Technology's, User Services' Help Desk, you will have the opportunity to uphold what is already great while also prioritizing continual improvement and a strategic approach to change for the future. This team is often seen as the face and/or front door to the larger organization of


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