Job Summary As a Programmer Analyst in the ITS Experience and Engagement Products (EEP) team, you will own the development and support of cloud-based solutions that enable LMU business users to reach strategic goals and LMU students to achieve academic success.You will partner with teams across the university while developing LMU’s new student success and alumni and donor engagement CRMs, based on Salesforce. You will support the analysis, programming, configuration, administration, troubleshooting, and maintenance needs of projects in alignment with LMU strategic goals and cultural values.You will possess and contribute knowledge of concepts and trends related to Salesforce, CRM, data architecture, and higher-education technology through