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IT Support Analyst I
IT Support Analyst I: Lyon College seeks a full-time IT Support Analyst I. The Support Analyst provides tier 2 support to all Lyon College constituencies, supporting campus-owned endpoints (Including Windows and Apple devices), as well as campus software (Including Microsoft Office, Google Apps for education, etc.) Duties include: Answering support requests. Installing and configuring end user equipment. Supporting classroom A/V technology. Maintaining up-to-date knowledge of technical innovations, trends, and best practices. Makes recommendations for new software and/or hardware.
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