GENERAL SUMMARY

This position is responsible for managing IT Technical Projects from inception to completion.  Responsible for implementing project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.  This includes, developing project plans that meet internal customer needs as aligned to college goals: and ensuring all projects adhere to the approved budget, timeline, and scope. This position works closely with the Associate IT Director to write specifications for contractors or to assist with direction to internal college resources. The IT Technical Project Manager coordinates with stakeholders, contractors, and technical personnel through all stages of the project; and prepares full and complete documentation for all technical projects undertaken and for other college systems, as directed. 

The IT Technical Project Manager must demonstrate a good understanding of technology infrastructure and current technology trends as appropriate in a community college setting. Working with the Director and Associate IT Director, this position analyzes new software and new technology requests to ensure project plans include data security, accessibility, compatibility, supportability, and lifecycle planning. As directed, this position works closely with the Colorado Community College System IT Staff to ensure the optimum integration of all technical projects with the system wide infrastructure, applications, and business processes.

Duties and Responsibilities

The primary responsibilities of this position are the development and implementation of comprehensive IT technical project plans that merge internal customer requirements with college IT goals. This includes developing and documenting project objectives, technologies, systems, information specifications, timelines, funding, and staffing, whether internal or contracted; gathering information from project stakeholders to ensure effective collaboration with campus; and coordinating contractors and internal technical personnel during all phases of the project plan, from initial development through implementation. The IT Technical Project Manager analyzes the economics of various project alternatives and provides actionable feedback related to cost benefit and return-on-investment. This individual also ensures project plans follow internal and system-wide security and other processes and industry best practices. This position oversees acquisition of resources, materials, and contractors as needed before and during projects. This individual coordinates as needed with college Facilities department, Auraria Higher Education Center resources, the CCCS System Office, other colleges, etc. The IT Technical Project Manager is responsible for proactively communicating with all stakeholders to provide timely updates, support, problem identification, solution creation, and implementation of efficiency improvements.  Assure compliance according to established project management guidelines and processes (i.e. scope management, approaches, stakeholder analysis, communication plans, schedules, resource plans, budgets, risk register, issues log, acceptance criteria etc.).  The IT Technical Project Manager sets responsibility assignment matrices, tracks project charter and milestone schedule, managing and accounting for unforeseen delays and realigning schedules and expectations as needed. This position monitors project progress continuously and makes detailed, scheduled reports on measurable items, such as milestones and deliverables, and proposes project plan modifications as needed. The IT Technical Project Manager audits project systems and data failure points: and develops plans to recover from project system failures, data loss, corruption, or other business continuity issues. This individual anticipates possible future technical projects by staying informed of relevant trends and industry news and routinely communicating with internal customers and technical staff at other colleges.

Additional responsibilities of this position include:

•       Driving the collaboration with relevant departments either contributing to or impacted by current services and projects

•       Collaborating with users to develop technical and business cases and to develop comprehensive project requests.

•       Working closely with the key technology stakeholders across the Auraria campus and Colorado Community College System, facilitating the gathering of project requirements from various business users and technical staff members and developing written project and task specifications.

•       Identifying, verifying, and recording task dependencies, task efforts, and durations. 

•       Creating accurate, detailed, and organized project task details. 

•       Managing resource allocation/contention across projects.  

•       Following established project management guidelines and processes to develop, maintain, and track project plans, conduct project meetings, and report project statuses.

Providing verbal and written project status updates.

Qualifications

MINIMUM QUALIFICATIONS: 

Any equivalent combination of education, experience, knowledge, skills, and abilities.

Education:        

Bachelor’s degree in computer engineering, computer science, information systems, or related field. Equivalent work experience may substitute for the Bachelor’s degree on a year for year basis. Certifications or University coursework or documentable experience in two or more of the following: project management, business process improvement, strategic planning, technology lifecycles, data/network security or other industry level certifications       

Experience:

Experience: Three (3) years of experience in IT project management including interaction with customers.

Proven skill with Microsoft Visio or other software for developing system and process diagrams. Proven skill in development of technical documentation and end-user documentation for IT processes, system administration and system use. Proven experience in IT infrastructure design and support. Good understanding and technical knowledge of current network and PC operating systems, hardware, protocols, and standards. Experience with systems design and development from business requirements analysis through to day-to-day management. Demonstrated ability to apply IT in solving business problems. Strong leadership skills. Excellent written, oral, and interpersonal communication skills. Ability to conduct and direct research into IT issues and products. Ability to present ideas in business-friendly and user-friendly language. Highly self-motivated, self-directed, and attentive to detail. Extensive experience working in a team-oriented, collaborative environment.