Reporting to the Chief Information Officer, the Director of Infrastructure and Support Services is a working director responsible for ensuring the stable, secure, and reliable operation of the University’s infrastructure services, whether provided onsite or from an off-campus location. This position provides overall tactical and operational leadership, directs the strategic design, acquisition, management, and implementation of enterprise-wide technology tools, directs daily operational activities, and provides solutions that enhance mission-critical operations of the Information Technology department. Further, this position oversees the University’s technology support services model by providing strategic direction and management for the Information Technology Support Center and the Su