Responsible for advanced level design, integration, implementation and modification of a wide variety of user information systems usually within a highly complex environment. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. Provides technical advice and leadership to lower level technical staff. This position will interact on a consistent basis with: system staff and departmental users including management. This position typically will advise and counsel: systems staff.  This position will supervise:  NA (work direction only)

Job Duty 1 -
Conduct needs analysis, planning and scheduling the installation of a wide variety of new or modified hardware/software.

Job Duty 2 -
Develop functional and technical IT system requirements and specifications.

Job Duty 3 -
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.

Job Duty 4 -
Monitor and reports on system performance.

Job Duty 5 -
Support internal departmental servers.

Job Duty 6 -
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.

Job Duty 7 -
Makes technical presentations to other technical personnel and user department administrators.

Job Duty 8 -
May lead project technical team; provide technical advice to lower level technical staff.

Job Duty 9 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Computer Science or related discipline, or equivalent combination of education and work experience

Required Experience
Four to six years of job related experience

• Microsoft Group Policy administration
• Windows server administration
• Linux server administration
• VDI platform engineering and maintenance (including pool & host experience)
• Endpoint & server patch management (OS & Application)
• Server & network monitoring
• Storage (SAN/NAS) engineering & administration
• IT security (firewalls, risk analysis, security hardening)
• Cloud services integration (Azure/AWS)

Additional Preferred Qualifications
Technical leadership skills

SKILLS
This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.

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