The Associate Director of Computing Services is responsible for delivering an outstanding computing experience for Hamilton students, faculty, and staff. This position manages both the technology helpdesk as well as desktop integration services.

This position is responsible for helpdesk, the service management system, office, classroom, and lab computing, system administration, computer software and imaging, endpoint security, mobile device management, computer lifecycle management, computer procurement, Identity/Access Management and outsourced hardware repair services.

The Associate Director aligns these functions as part of an integrated service portfolio to deliver excellent services with the end user in mind. This person develops a productive and collaborative team, designs services that balance standardization and customization, and develops computing support services that best help our students, faculty and staff achieve their individual goals.

This position also supports LITS in creating an accessible, supportive environment of an educational experience that recognizes diversity and cultural competence as integral components of academic excellence.

Full Job Description can be found here:

https://apply.interfolio.com/106296