Bowdoin College seeks an in-person or remotely located Product Manager to work with the Information Technology group and various departments across campus during and after the College’s Workday Enterprise Resource Planning (ERP) Project: https://www.bowdoin.edu/workday/workday-erp/index.html
Remote location may only be in the following states: Maine, Massachusetts, Maryland, Virginia, and New York Applicants are encouraged to apply by May 27th.
The position reports to Information Technology but works closely with functional departments, namely Human Resources, Finance, the Registrar’s Office, and Academic Affairs to ensure all aspects of the current Workday implementation meets the functional needs of the College. This will be accomplished by leveraging technical competence, communicating and coordinating efforts across user groups, technical staff, and vendors, and working to identify Workday product needs into the future.
Along with the Senior Workday Project Manager, lead execution of Bowdoin’s five-year implementation and deployment plan for Workday, including Human Capital Management optimization, Financials Implementation, and Student Implementation
Support functional teams in the implementation of Workday and provide technical and analytical guidance to the team members
Provide day-to-day project summary, feedback, and product input to functional and IT project staff
Publish agendas, capture and distribute meeting minutes as assigned, keeping track of actions items
Support functional teams in all aspects of testing, including developing testing scripts, analyzing, troubleshooting, and keeping up with administrative tasks related to testing log
Participate in development of implementation and post-implementation support model for Workday
Assist in analyzing and troubleshooting application environment problems to determine proper resolution
Assist in resolving complex technical problems involving multiple application environments
Participate in the development of a robust Change Management plan and carry out Change Management procedures, including the development of materials and job aids, and participating in training and other Change Management efforts or events
Coordinate project teams and technical resources as needed for system maintenance, configuration, and integrations; assist technical leads with planning and executing configuration changes to the systems; ensure that configuration changes are documented via the change control process
Responsible for management of bi-annual Workday “releases” and organizational “roadmap” for Workday functionality
Support communication between functional teams and Alchemy and outside communication (other schools, Workday community, etc.
Coordinate Workday training path for users
Work with Project Team and Functional Work Groups to ensure full transparency of decision making, escalating issues as needed
Provide updates to program stakeholders throughout the life of the overall Workday Program
Provide frequent feedback on project issues, including weekly status reports
Research and prepare recommendations on features/updates that should be adopted, both short- and long-term; work with business owners and subject matter experts within the College to develop a roadmap for implementing enhancements
Coordinate and expedite a backlog of fixes and/or enhancement requests for Workday; submit issues to the vendors’ support organizations and ensure issues are resolved
Report to upper-level management on system usage, capabilities and ROI
Develop and maintain a plan for the use of development, stage, and production environments (tenants for Workday)
Generally 8:30 a.m. – 5:00 p.m. This is an exempt position requiring time commitment necessary to satisfactorily complete job requirements.
Bachelor’s degree or higher preferred
Demonstrated ability to consistently provide high-level customer support and resolve technical issues for a non-technical audience
Clear examples of aligning technical needs with business goals
Demonstrated ability to productively assemble, engage, collaborate with and lead cross-functional teams under rigorous deadlines
Demonstrated problem-solving and relationship building skills in a variety of situations
Self-motivated and able to work with minimal supervision
Ability to develop cost/benefit analysis to aid senior-level management in decision making
Highly effective written and oral communication skills to address a wide variety of audiences
Fluency with Microsoft Office 365 applications and project management software
Some knowledge of SQL or other relational databases preferred
Strategic thinker who works proactively and can be successful through both independent and collaborative work environments
Two or more years of related experience in project management or technical business analysis (Project Management Institute certification preferred)
Two or more years of direct hands-on experience (e.g., implementer, consultant, technical lead, etc.) with Workday or Ellucian Banner preferred
Experience as a manager or team lead that demonstrates the ability to direct and delegate work
Experience with higher education culture, policies, and systems
Bowdoin is an undergraduate liberal arts college located in Brunswick, Maine. Our faculty, staff, and students are a diverse group from around the world and bring many cultures, perspectives, and interests together on one campus. At the college, we look for each individual to collaborate and contribute toward the common good. That means joining your colleagues to create friendships, engage in meaningful work, grow individually and collectively, and show support for one another. We are always looking for talented people to join our innovative and dynamic community!
Our Community:
Bowdoin is located in the heart of Brunswick, a vibrant and quintessential classic small New England town. Throughout the year, you will see new and familiar faces as the community comes together for fairs, farmer markets, cultural events, and a variety of outdoor activities. In addition to its idyllic location along Maine’s coastline, Brunswick is 25 miles from Portland, nationally acclaimed for its food, craft beer, historic sites, and other attractions. To learn more about why Bowdoin employees love living and working here, check out this 3-minute video: https://lnkd.in/dnWpcDf
