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Associate CIO, Enterprise Service Management
The Associate CIO, Enterprise Service Management leads and coordinates IT support functions for Information Technology Services, provides services to campus partners and stakeholders, and supports service alignment and provisioning with University of Arkansas System partners. As these engagements are part of maturing the IT customer experience, value streams, and is a key part of digital transformation, this position will lead adoption of ITIL 4 for Information Technology Services.This senior IT leader reports to the CIO and provides strategic vision and operational plans to successfully lead and develop processes for IT constituents to make informed decisions about how to plan, stage, and execute projects and technology initiatives while aligning the decision and implementa


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