The Manager of Technology Services, Student Accounts and Registrar Support Services is a member of the Office of the Registrar and Office of Student Accounts management team, providing leadership and strategic vision for the use of technology in the associated offices. In consultation with the Registrar and the Executive Director of Budget and Student Financial Services. this position has oversight of the University Student Data Base. This is inclusive of the Banner tables, forms, and Degree Works SureCode. This includes maintaining all documentation and testing of upgrades and implementation of new applications. This position is responsible for conducting business research on behalf of the Office of the Registrar and Student Accounts, and represent the office at external conferences and events as well as participate in on-campus committees regarding any of the technology applications utilized by the university community. Provide leadership and be a power user of Banner, Degree Works, National Student Clearinghouse, Comtronics, ECSI and S24/R25 applications. This position is responsible for making decision regarding the maintenance and creation of end-user guidelines for technology currently used in the departments. To make recommendations and creating implementation plans for the incorporation of new technology and ensure data security. Must be able to create adhoc Microsoft Access and COGNOS reports at the request of the Office of the Registrar Management Team, Student Accounts/Budget Team or the Office of the Provost. Create and run on a regular basis reports to identify data integrity issues. The monitoring and the data clean-up is a critical component of this job as the university moves to producing analytics and predictive reports.