Department: Business Operations and Administration
Campus: St. George (downtown Toronto)
The Chief Information Officer (CIO) portfolio, operating as Information Technology Services (ITS), is home to over two hundred (200) IT professionals who provide University-wide IT services and systems to enable University of Toronto (U of T) to maintain its status as Canada’s leading institution of learning, discovery and knowledge creation. From direct support to enterprise-level academic and administrative applications (student, financial, HR and research) to online learning, information security, collaboration tools and network infrastructure, our work enables U of T’s steadfast commitment to being an internationally significant research university with excellent undergraduate, graduate and professional programs.
ITS provides leadership and undertakes strategic and tactical initiatives to secure the greatest value from the University’s investment in IT. By strategically focusing on our people and working in collaboration with academic administrators, process owners and distributed IT service providers, ITS identifies technology opportunities and inefficiencies, and implements services and technology solutions to reduce complexity and improve aggregate IT experience of students, faculty and staff.
We are excited about the future as we focus our efforts, with broad input from our U of T community, on the development and execution of the IT@UofT strategic plan. We live our core values which shape our culture and guide our efforts – they include: service and operational excellence, creativity and critical thinking, culture of learning, shared leadership and teamwork.
The Business Operations and Administration (BOA) team at ITS provides a suite of comprehensive solutions to centrally manage the overall business administration of departments across ITS portfolio. At BOA, we value diversity, individual leadership, creative ideas leading to effective outcomes and continuous learning and development. Guided by teamwork, communication and professionalism, the goal of the BOA team, in parallel with championing ITS core values, is to design and implement effective business solutions to meet the needs and expectations of our client groups.
In this new role and reporting to the Director, BOA, the IT Supply Chain Specialist will have an opportunity to develop and manage relationships with ITS’ suppliers of IT products and services; ensure effective ongoing delivery of IT resources in support of business-critical processes; liaise with key stakeholders at ITS to ensure vendors meet or exceed stated contractual obligations; work directly with ITS Directors to assess complex procurement requests and determine optimal acquisition strategies; develop, implement and monitor contract management procedures.
On behalf of ITS, and when required for high dollar value purchases over $100,000, the IT Supply Chain Specialist will work closely with Procurement Services to plan complex IT related acquisitions in accordance with University procurement policies and administrative guidelines; provide procurement advice and lead all ITS procurement projects including enterprise-level contracts, service level agreements (SLAs), statements of work (SOWs), licensing, support and maintenance agreements; negotiate supplier contracts and involve relevant ITS Director and/or the Manager, Strategic Sourcing, Procurement Services for complex procurement negotiations.
Your responsibilities will include:
Conducting detailed analysis of competitive solicitations
Developing initial terms and conditions and performance specifications associated with request for Proposal/Quotation/Information
Developing complex business contracts by applying contract law
Determining the required procurement process based on needs
Coordinating selection and negotiation processes with external vendors
Building and strengthening relationships with stakeholders and partners of strategic importance
Advising clients on the best approach for developing procurement specifications
Analyzing, monitoring and reporting on supplier performance based on contracted agreements and strategic objectives
Bachelor's Degree in business administration, supply chain, accounting and/or finance plus a Procurement Designation (i.e. through SCMA, OPBA) or an acceptable combination of equivalent experience and education.
Six years to seven years of competitive procurement experience, focusing on IT products and services
Extensive experience developing and managing IT vendor relationships and conducting IT sourcing comprising of equipment, enterprise-wide software licensing, maintenance and support, professional/consulting services, cloud solutions, and managed services
Experience in public procurement, with an emphasis on competitive procurement including RFP's, bid evaluation, and contract analysis, review, administration and negotiation
Experience analyzing and advising on procurement industry trends in relation to information technology and best practices for processes, products, services and technology
Experience creating analytical reports on enterprise level IT procurement initiatives
Strong understanding of IT industry trends (e.g. PaaS, IaaS, cloud computing, public clouds, etc); familiarity with information system upgrades, migrations and transformations
Ability to interpret complex concepts and legislation, and to communicate these to a variety of stakeholders
Significant analytical and problem solving skills
Excellent interpersonal skills with emphasis on negotiation
Strong relationship management skills with internal and external stakeholders, including dispute resolution
Effective and professional oral and written communication skills
Strong organization skills and ability to effectively prioritize projects
Demonstrated team and consensus building skills
Demonstrated understanding of legal issues relating to contract and competitive bidding laws, negotiation strategies, efficient administration and automation of contract processes
Training in contract law is highly desirable
Competency in basic statistics
Conversant with applicable government regulations affecting public procurement and with the rules and obligations of the Agreement on Internal Trade, Ontario’s Broader Public Sector Procurement Directive and funding agency standards as they apply to a research intensive University
To be successful in this role you will be:
Employee Group: United Steelworkers (USW)
Appointment Type: Budget - Continuing
Pay Scale Group and Hiring Rate: USW Pay Band 16 -- $85,645 with an annual step progression to a maximum of $109,526. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.