Southern Methodist University is seeking a Senior Linux System Administrator to deploy, maintain, operate and manage Linux systems. The individual in this position will have shared support responsibility as part of a three-person team.
The successful candidate will provide hardware, software and end-user support for expanding use of Linux systems across campus. Scope includes enterprise servers, department servers and desktop systems.
Performs research computing consultation and support, particularly where Linux technologies and system administration are required within SMU's academic units. Assists faculty with performing Linux system startups, system software upgrades and other activities including but not limited to: planning and/or scheduling, testing and coordinating work with academic unit and with OIT.
Supports and provides consultation and incident resolution relating to academic unit research technology systems and related infrastructures by resolving trouble tickets assigned by the customer service group in a timely and efficient manner. Serves as shared university service agent for Linux technologies required by academic units.
Communicates Linux and other research computing technology to the SMU academic community through individual support, documentation, web pages, email and other methods.
Performs server and workstation setup and administration, collaborates with peers for server setup and administration best practices. Analyzes, implements, debugs and maintains operating systems and application software release levels as determined by university and academic unit requirements
Participates in career development activities to expand knowledge through technical and professional training. Maintains and increases professional and technical knowledge by attending workshops and other training opportunities.
Provides recommendations regarding hardware and system software planning as requested or required by academic unit areas supported. Performs other duties as assigned or apparent.
Maintains system security standards, user interfaces and backup procedures as required by various academic initiatives and by university policies. May perform data backups and recoveries as required.
Monitors and maintains continuity with system software licensing and maintenance agreements. Maintains academic-unit support schedules and manages production change control schedules and participates actively in change control.
Education and Experience:
Bachelor’s Degree and five years of IT experience.
A minimum of three years of full time Linux system administration experience, preferably in a large computing environment.
Preferred Experience and Expertise with:
Installing and maintaining and provisioning Linux systems using automated installation methods.
Develop and maintain programs and scripts that aid in the operation and automation of administrative tasks using various shell and scripting languages (bash, Perl, Python).
Familiarity using compilers (Intel, GCC, PGI) for Fortran and C programming languages.
Maintaining and monitoring the security of the Linux systems and services.
Supporting rack mount servers and desktop machines from tier 1 vendors, including remote management.
Configuring, administering, provisioning, monitoring and supporting storage subsystems.
Experience providing support in an academic research environment.
Networking configuration and troubleshooting is a plus.
Compiling, installing, and porting software.
Building and deploying open source software and software from vendors/partners.
Diagnosing operational problems quickly and effectively.
Coordinating with vendors to resolve hardware and software problems.
Providing reliable and efficient backups/restores for all managed systems.
Documenting system administration procedures for routine and complex tasks.
Knowledge, Skills and Abilities:
Strong interpersonal skills.
Clear, professional communication in order to work with team members and customers of diverse technical abilities.
Highly organized and detail oriented.
Ability to plan, organize, prioritize tasks, and complete assigned projects with minimal supervision.
Proactive and solution-oriented problem solver.
Participating in a 24-hour, 7-day on-call support rotation and off-hours maintenance windows [after hours calls/work are infrequent].
Bend, Squat, Stand, Crawl
Walk long distances
Reach above shoulders
Handle objects (dexterity)
Carry/Lift up to 50 lbs
Exposure to marked changes in temp/or humidity
Deadline to Apply:
This position is open until filled
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