Job Purpose: Responsible for advanced level design, integration, implementation and modification of a wide variety of user information systems usually within a highly complex environment. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. Provides technical advice and leadership to lower level technical staff.
Conduct needs analysis, planning and scheduling the installation of a wide variety of new or modified hardware/software.
Develop functional and technical IT system requirements and specifications.
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.
Monitor and reports on system performance.
Support internal departmental servers.
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Makes technical presentations to other technical personnel and user department administrators.
May lead project technical team; provide technical advice to lower level technical staff.
Perform other related duties as assigned.
Additional Information: A cover letter is strongly encouraged.
Impact & Influence: This position will interact on a consistent basis with: system staff and departmental users including management. This position typically will advise and counsel: systems staff. This position will supervise: NA (work direction only)
The Tech Applications Group (TAG) designs, builds, and supports web-based software applications used across campus to support academic and research administration. It is a cross-campus collaboration of schools, colleges, the Office of the Provost, and the Office of the Executive VP of Research.
We value each other's input and enjoy developing applications that empower our end users. We are forward thinkers who embrace new technologies. Each day brings a new challenge and opportunities for growth.
Education: Bachelor's in Computer Science or related field or equivalent combination of education and experience
Work Experience: Four to six years job related experience.
Skills: This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.
Preferred Education: N/A
Preferred Work Experience: Experience working in a DevOps environment, specifically, supporting small development teams.
Preferred Certifications: N/A
Preferred Skills: Technical leadership skills; Strong knowledge of cloud based service providers (AWS, Azure, GCP), Docker, Redis, Git, Linux; Proven ability to build scripting/automation tools; Strong communication skills.
Internal Number: 0179234
About Georgia Institute of Technology/Georgia Tech
The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.
The Partnership for an Advanced Computing Environment (PACE) seeks to create and maintain research computing services in support of Georgia Tech's academic and research missions. Our goal is to facilitate Institute and external partnerships, architectures, technology pilots, and leading edge infrastructures that deliver unique and sustained competitive advantage to Georgia Tech faculty, students, and staff. PACE also strives to foster a work environment that is customer centered; values diversity of all forms; encourages, enables, and rewards innovation, service excellence, teamwork, and collaboration (both within OIT and the Georgia Tech community); and effectively balances leading edge and production activities.
For additional information about PACE, visit: http://www.pace.gatech.edu