Faculty / Division: Leslie L. Dan Faculty of Pharmacy
Department: Leslie Dan Faculty of Pharmacy
Campus: St. George (downtown Toronto)
The Leslie Dan Faculty of Pharmacy (LDFP) at the University of Toronto is Canada’s leading pharmacy school and has a world class reputation in both pharmacy practice and pharmaceutical sciences education and research. Named the top pharmacy school in Canada and in the top 10 internationally, the we offer innovative education programs and conduct cutting-edge research that is multidisciplinary and encompasses all aspects of patient care and drug therapy.
Our Faculty is comprised of over 1,200 students studying in our PharmD, PharmD for Pharmacists and Graduate Studies programs, approximately 38 staff members, and 50 faculty members with primary academic appointments. We have over 120 community-based and hospital-affiliated faculty members and over 940 practicing professionals working with our students at more than 400 unique sites.
The LDFP main building sits at the heart of Toronto’s official Discovery District, a nexus of government, scientific innovation, academic teaching hospitals, and entrepreneurial creativity. Our building is an iconic landmark representing the contribution of pharmacy practice and pharmaceutical sciences to the improvement of patient care.
We are currently seeking an experienced and collaborative individual for the position of Director, Information & Learning Technology. Our ideal candidate is:
A proven leader with progressive responsibility in the Information and Learning Technology field
A strategic and forward thinker who values, embodies and promotes a service-oriented approach with a focus on continuous improvement and innovation
An expert with a passion for technology and information security with the ability to adapt to a fast-moving IT landscape
A seasoned communicator who can relay technical information in a clear and accessible way to non-expert stakeholders
Reporting to the Chief Administrative Officer (CAO) of the Leslie Dan Faculty of Pharmacy, the Director, Information and Learning Technology (ILT) provides strong strategic and innovative leadership to build cohesive, collaborative and coordinated information technology systems and services in support of the Faculty’s academic (teaching, learning and research), student and administrative operations.
The Director will build and lead a team; manage annual capital budgets; define metrics based on LDFP’s overall strategic objectives, ensure the integrity, reliability, security, and performance of information systems. The Director will be the primary point of accountability for the effectiveness and efficiency of Technology Solutions for the Faculty. The Director will represent the Faculty on the University’s Information and Technology Services (I+TS) committees and projects, and maintain close communication with the University’s Chief Information Officer’s (CIO) office
The Director will plan, implement, and sustain a comprehensive information and technology environment. The incumbent will provide creative, thought leadership and strategic direction, design, development, sustainment in the areas of technology service. Additionally learning technologies such as instructional design, information and learning technologies, web, classroom media, and audio-visual services. The incumbent is responsible for the development and implementation of short-term and long-term technology strategies across the portfolio, management of Faculty administrative information systems and of the Faculty’s use of University administrative information systems, and full management of related staff and resources.
The incumbent will ensure that the LDFP’s Technology Services (e.g. IT and learning systems) are in compliance with Faculty, University and Government policies, procedures and legislation from a risk management, security and compliance perspective. The Director will lead the development and execution of an information security plan that protects the confidentiality, integrity, and availability of LDFP’s data and servers; articulate in lay terms the Faculty IT architecture to establish IT departmental goals, objectives, and operating procedures; and adjusts IT standards and technologies to meet an ever evolving technological landscape. The Director will work with the IT team to develop robust policies and procedures, and will provide overall management and oversight to the Technology team. The Director will advise on the appropriate response to external factors affecting all technology services within the Faculty, and is the Faculty’s administrative IT representative for University-wide committees and forums.
The Director will fully understand and appreciate the LDFP’s academic and research programs as well as the administration of LDFP’s business functions. The Director has accountability for developing and safeguarding the Faculty’s information and learning technology services, systems, processes, analytics and equipment, and for researching and planning the next generation of learning and academic support systems including contract negotiation and management. The Director will interface with visitors and the public, and consults with faculty senior management, and other individuals regularly to understand LDFP’s needs and leverages University resources where possible.
EDUCATION: University degree in Computer Engineering, Computer Science or acceptable combination of education and experience; master’s degree preferred.
EXPERIENCE: Eight years of progressive responsibility working in the field of information systems and technology, with demonstrated technical knowledge/skills in a wide range of client/server environments, internet/intranet technologies, and data and internet security, preferably in a University environment. Experience in policy formulation, project management, network systems, web-enabled database systems, management of daily operations, end user support, disaster recovery, and staff IT training. Knowledge of academic environment and policies and procedures related to IT management, privacy legislation, and confidentiality. Experience in education using information technology and/or educational design with information technology is an asset
SKILLS: Sound knowledge of a variety of software and hardware including SAP, standard operating systems, Microsoft products, SMS, IIS servers, exchange mail server, SQL database system, web servers and virtualization. Must understand network integration and software development lifecycle. Experience administering a Windows-based enterprise network environment is required. Thorough understanding of data exchange and database management in a multi-database environment is required. Demonstrated leadership and strategic planning skills; effective oral and written communication skills; strong interpersonal and customer service skills; excellent organizational and diagnostic/analytical skills; must be a strategic thinker; and able to lead a technical team with strong supervisory skills. Ability to be innovative and creative to support the research, teaching and administrative goals of the Faculty. Demonstrated IT strategic planning skills with a thorough understanding and experience with IT operations, user services, administration and technical development. Demonstrated project management skills and the ability to plan, design, develop and implement complex IT technology and systems.
OTHER: The Director values, embodies, promotes, and instils in his/her team a service-oriented approach, with a focus on continuous improvement and innovation. The incumbent is a leader that has demonstrated success throughout their career; can build high performing teams and solutions effectively and efficiently; has the ability to work with faculty and staff to develop, and communicate the status of, technology plans and initiatives; and can promote and deliver quality service to faculty, staff, and students.
Ability to work well as a member of a team; ability to work well under pressure and resolve problems; ability to meet deadlines and make sound judgments; and ability to demonstrate tact, diplomacy and conflict resolution skills in dealing with academic, administrative, and technical staff. Required firm commitment to provide exemplary services in a demanding and challenging environment; proven experience in administrative and budgetary planning; and demonstrated ability and interest in working with a highly diverse student and employee population.