Job Purpose: Responsible for advanced level design, integration, implementation and modification of a wide variety of user information systems usually within a highly complex environment. This includes coordination of the installation, testing, operation, troubleshooting and maintenance of those systems. Provide functional and technical expertise in support of user systems operation and maintenance. May include support of labs, training facilities and general IT office software and hardware. Provides technical advice and leadership to lower level technical staff.
Conduct needs analysis, planning and scheduling the installation of a wide variety of new or modified hardware/software.
Develop functional and technical IT system requirements and specifications.
Provide technical support through allocating systems resources, managing accounts, administering passwords, documentation, security, recoverability and access including deploying security and operating system patches.
Monitor and reports on system performance.
Support internal departmental servers.
Maintain hardware and software inventories including developing and updating departmental distributed software license management policy.
Makes technical presentations to other technical personnel and user department administrators.
May lead project technical team; provide technical advice to lower level technical staff.
Perform other related duties as assigned.
Additional Information: N/A
Impact & Influence: This position will interact on a consistent basis with: system staff and departmental users including management. This position typically will advise and counsel: systems staff. This position will supervise: NA (work direction only)
Department DescriptionThe Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.
Services and resources range from operating and maintaining Georgia Tech's leading-edge wired and wireless networks, which provide Internet and research network connectivity, to protecting the integrity of the Institute’s data and critical administrative systems.
Education: Bachelor's in Computer Science or related field or equivalent combination of education and experience
Work Experience: Four to six years job related experience.
Skills: This job requires advanced knowledge of complex concepts, practices and procedures associated with IT systems design, installation and maintenance. Expert knowledge in variety of applications and platforms is required.
Preferred Education: N/A
Preferred Work Experience:
3+ years of proven experience delivering complex technical solutions including planning, development, implementation and support for internal customers
Linux engineering experience.
Solid experience with Linux, virtualization, networking and storage working in an enterprise class data center.
Experience with troubleshooting and resolution of errors/failures related to applications, network, and storage.
Strong experience with virtualization technologies.
Experience with automation tools a plus.
Preferred Certifications: N/A
Strong working knowledge of general OS, application, database, storage and networking concepts, systems administration practices, etc.
Technical leadership skills.
Excellent verbal and written communication skills and attention to detail.
Ability to think critically.
Strong scripting skills in at least one major scripting language (e.g., bash, python)
Subject matter expert in at least one configuration management or systems automation tool, such as Puppet, Chef, Saltstack, Ansible, bcfg2, etc.
Additional Salary Information: full benefits
Internal Number: 0178542
About Georgia Institute of Technology/Georgia Tech
The Office of Information Technology (OIT) provides information technology leadership and support to the Georgia Institute of Technology, working in partnership with academic and business units to meet the unique needs of a leading research university. OIT serves as the primary source of enterprise-wide information technology and telecommunications services in support of students, faculty, staff, and researchers.
The Partnership for an Advanced Computing Environment (PACE) seeks to create and maintain research computing services in support of Georgia Tech's academic and research missions. Our goal is to facilitate Institute and external partnerships, architectures, technology pilots, and leading edge infrastructures that deliver unique and sustained competitive advantage to Georgia Tech faculty, students, and staff. PACE also strives to foster a work environment that is customer centered; values diversity of all forms; encourages, enables, and rewards innovation, service excellence, teamwork, and collaboration (both within OIT and the Georgia Tech community); and effectively balances leading edge and production activities.
For additional information about PACE, visit: http://www.pace.gatech.edu