University of Massachusetts Amherst is accepting applications for a Primary Computer Systems Manager, responsible for critical computing facilities and networks used for teaching, research and administrative activities within the Departments of Physics and Astronomy. The computer systems manager serves as the lead systems architect and programmer, lead network and security analyst and provides off-hours system support when needed. The position supports single user applications as well systems used for high-performance computations in local computer clusters and is responsible for departmental Local Area Networks (LAN) in all physical locations relevant to the departments' activities. The computer systems manager also makes and supports IT policy decisions and represents the departments of physics and astronomy in the College of Natural Sciences’ (CNS) larger IT infrastructure. In addition, the position collaborates and maintains on-going and open line communication with CNS / Center for Agriculture, Food, and the Environment (CAFE) IT with regard to the management of servers that are located in the physics server room, including the servers located there that are owned by CNS / CAFE.
· Install, upgrade and maintain operating systems, data bases and application software on Linux, Macintosh and Windows workstations, desktop computers, printers and other devices in the departments.
o These encompass computing resources associated with teaching, administrative, and operational goals.
o Examples of such applications are data analysis software (such as ROOT, Scikit-learn, Keras), symbolic and numerical calculation software (such as Mathematica, MatLab), and computer assisted design software (such as AutoCAD, SolidWorks, Vivado).
· Installation and administration of Linux systems in high-performance clusters.
· Design and maintain ethernet and wireless networks in collaboration with the university IT departments. Maintain and develop logical and physical network infrastructure at various departmental locations, including Lederle Graduate Research Center (Lederle), research clusters in Lederle Lowrise, Hasbrouck Laboratory, and the Physics Science building. Work cooperatively with the College of Natural Sciences and university networking staff.
· Specify, establish, maintain and monitor system security tools. Develop and maintain intrusion detection software and early warning alerts. Detect and repel attacks on departmental systems. Perform data forensics on systems and investigate security related issues. Ensure compliance with security and privacy standards.
· Specify, plan and perform hardware upgrades and repairs for departmental devices. Negotiate and participate in the acquisition of new computers and associated hardware, network equipment, and site or individual licenses for scientific software.
· Play a leading role in upgrade projects of departmental cluster systems. Administer and develop grid infrastructure in the context of Open Science Grid (OSG) to support the research activity. Interact with large laboratory IT centers (such as CERN, BNL) as necessary. Administer and develop distributed storage systems (such as hadoop, xrootd). Administer and develop local batch systems (such as PBS, condor).
Consult with department faculty to determine individual project data requirements and prioritize projects in accordance with overall departmental goals. Develop mid to long-term information technology strategies for the department and establish milestones for achieving those goals. Work creatively, collaboratively, and effectively to promote teamwork, diversity, equality and inclusiveness. In the performance of work, take initiative, be creative, and operate with self-direction. Work in partnership with colleagues within the CNS community and across the campus to support the Dean’s strategic priorities
Performs related duties as assigned or required to meet department, executive area/division, and university goals and objectives.
Required to work some nights
Required to work some weekends
Required for All Jobs:
Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy.
Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity and collaboration.
Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Bachelor's degree in computing, science or mathematics, with 3 years of experience in network administration of medium to large-scale computer network with Windows, Linux, and/or Mac computers and servers, required.
Bachelor's degree in other area of study with 5 years of experience in network administration of medium to large-scale computer network with Windows, Linux, and/or Mac computers and servers, required.
Master’s degree in computing, science or mathematics with 3 years of experience in network administration of medium to large-scale computer network with Windows, Linux, and/or Mac computers and servers, preferred.
Master’s degree in other area of study with 5 years of experience in network administration of medium to large-scale computer network with Windows, Linux, and/or Mac computers and servers, preferred.
Skills and Abilities:
Demonstrated experience in Linux server and network administration and in configuring, supporting and troubleshooting Windows, Mac OS and Linux operating systems. Ability to lift moderately heavy objects such as CPUs and printers.
Experience with network switches and an understanding of network topology, including VLANs and VPN technologies. Knowledge of computer/network hardware and cabling.
Demonstrated ability to work independently to organize multiple tasks and set priorities for action, take initiative, be creative and operate with self-direction in a fast-paced office environment.
Ability to work on-call and respond to emergency situations in order to restore critical systems, sometimes on weekends and nights.
Excellent interpersonal skills and ability to interact effectively and work productively in establishing and maintaining harmonious working relationships with a diverse population of staff and students.
Ability for self-education in order to follow the rapid progress in computational and informational hardware/software.
Demonstrated experience with building and managing high-performance computing clusters. Familiarity with the open science grid computing architecture.
Applications will be accepted until the position is filled.
The University of Massachusetts Amherst is an Affirmative Action/Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities and encourages applications from these and other protected group members.