For questions regarding this position, please contact: Tim Capps, (406) 994-2923
Brief Position Overview In support of the Montana State University mission, University Information Technology promotes, develops, delivers, and facilitates the use of information technology services and resources
Position Number: 4M1773
Department: University Information Technology
Division: President's Office
Appointment Type: Classified
Contract Term: Fiscal Year
Union Affiliation Exempt from Collective Bargaining
Benefits Eligible Eligible
Salary $17.34 - $24.28 per hour, commensurate with experience, education, and qualifications. Rate of pay will be determined by the staff compensation plan. For questions contact firstname.lastname@example.org.
Contract Type Classified Salary
Recruitment Type Open
General Statement This position is part of a technical team that is responsible for the system administration of Windows and Linux servers managed by the Systems group. This position works closely with members of multiple UIT groups in the planning, deployment and support of the VDI environment. The system administrator in this position may be on-call periodically and could be required to respond to emergency situations at all hours of the day and night.
Duties and Responsibilities
Provide system administration for production and non-production servers managed by the systems group in support of the VDI environment.
Configure, Install, and support new servers, and/or storage infrastructure including all patches and updates in accordance with UIT Change Management practices.
Monitor performance and security and assess system functionality and integrity.
Maintain backups and disaster recovery solutions.
Ensure compliance with security requirements.
VDI Environment Planning & Support
Work with VDI pool managers to establish and maintain consistent and reliable images.
Work with users to add/remove AppVolumes apps.
Ensure capacity, performance, and security of back-end compute and storage infrastructure.
Provide server system component consulting for departments and the MSU enterprise including the planning and designing of hardware, software, and integration needs as related to the VDI environment.
Assist with the analysis and troubleshooting of performance and potential security issues.
Provide telephone, e-mail, and level two Help Desk ticket system support.
Follow information security best practices and abide by University security policies and the guidance of the Information Security Group.
Positively communicate and encourage security best practices throughout campus.
Assess information security needs and recommend best practices among customers, including proactively asking questions to determine security needs and recommending solutions in accordance with University security policies and the guidance of the Information Security Group.
Required Qualifications – Experience, Education, Knowledge & Skills 1. Bachelor's degree in a technology related field (such as computer science/engineering, information technology etc.) or an equivalent combination of relevant education and experience. 2. Experience administering, deploying, and supporting Virtual Desktop Infrastructure back-end technology such as: VMware vSphere, vCenter, Application Virtualization, VMotion, and Horizon View; Cisco UCS, Pure Storage, Fiber Channel/iSCSI storage systems or similar server and storage environments. 3. Experience supporting and administering system patches and updates in a 24X7 production environment.
Preferred Qualifications – Experience, Education, Knowledge & Skills 1. Experience with security-related policies and guidelines; knowledge of security best practices and typical business requirements and functions associated with security practices. 2. Direct hands-on experience administering Cisco UCS and, VMware ESXi, vCenter, View/Horizon, Pure Storage systems. 3. Experience with various scripting languages such as PowerShell, Bash, Python, Perl, etc.
The Successful Candidate Will
Ability to be a forward, creative, positive, and flexible thinker exercise good judgment and make sound decisions.
Ability to work effectively and collaborate with University IT staff in a team-oriented environment.
Ability to analyze system components and support options to break down and resolve problems>
Ability to manage time effectively and efficiently managing competing technical priorities.
Skilled at communicating technical product knowledge in an understandable form to technical and non-technical personnel.
Ability to manage competing technical priorities and problem solve independently as well as part of a team.
Position Special Requirements/Additional Information This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.
Physical Demands To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
This position has supervisory duties? No
Applications will be: Screening of applications will begin on November 7, 2018; however, applications will continue to be accepted until an adequate applicant pool has been established.
Diversity Statement Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples. Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of an individual's race, color, religion, national origin, creed, service in the uniformed services (as defined in state and federal law), veteran's status, sex, age, political ideas, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation. In support of the University's mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University makes accommodation for any known disability that may interfere with an applicant's ability to compete in the hiring process or an employee's ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; email@example.com .
In compliance with the Montana Veteran's Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran's preference please complete the veteran's preference information located in the Demographics section of your profile.