Assistant Director of Project Management & Operations
Christopher Newport University
September 24, 2018
Newport News, Virginia
Full Time - Entry Level
4 Year Degree
Assistant Director of Project Management & Operations
Sensitive Position Statement
A sensitive position requires a fingerprint-based criminal history check.
Campus Security Authority
Campus Security Authority Statement
This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities”. A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.
Designated Personnel Statement
This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest
Statement of Economic Interest Statement
This position may require a Statement of Personal Economic Interest.
Restricted Position Statement
A restricted position would be subject to availability of funding.
Chief Objective of Position
The Assistant Director will assist in the planning and preparation of annual technology projects and manage key departmental services. The position is responsible for growing, building, and advocating for project management and business analysis within IT Services and guiding University-wide technology-related projects. In partnership with the other members of IT leadership, this position will review and recommend improvements in internal operating procedures.
• Responsible for designing, planning, managing, and measuring / tracking success for a portfolio of projects often involving multiple information technologies that serve to enable a variety of business strategies and goals.
• Lead, coordinate, and manage all aspects of the IT project governance process, including presenting to the CIO Advisory Council and communicating project updates.
• Communicates effectively, builds consensus, and acts as a resource with customers, vendors, senior technical staff management.
• Responsible for Project Management, Business Analysis, Purchasing, and Contracts related to the Project Management and Operations of ITS.
• Collaborates with University stakeholders and ITS Leadership team to evaluate, prioritize, plan, schedule, and implement new and ongoing University initiatives.
• In the absence of and at the designation of the Chief Information Officer, this position acts as the ITS representative at internal and external meetings and functions related to project management.
• Develops and maintains positive and professional customer service and relations within the office and with all constituencies to include students, faculty, staff, administrators, other employees, other agency personnel and community members.
• Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully supports the “Student’s First” value at CNU and routinely goes the extra mile in providing service. Completes all work in a timely, efficient and accurate manner.
• Safety issues are reviewed and communicated to assure a safe and healthy workplace and a reduction in work-related absence.
• Perform other duties as assigned.
Knowledge, Skills, Abilities (KSA's) required
Excellent communication skills (both written and verbal), specifically the ability to share knowledge effectively, succinctly articulate business impacts, translate technical information into non-technical terms, and concisely ‘storyboard’ complex problems and solutions.
IT project scoping and management skills for both large and small efforts.
Leadership skills, including the ability to lead internal change effectively, attract and retain talent, respect others, build rapport across teammates and stakeholders, develop/mentor/motivate others, demonstrate and foster meaningful collaboration.
Ability to successfully manage complex projects with multiple stakeholders.
Understanding of project management tools, techniques, and approaches. Effectively utilizes information technology systems and project management tools such as MS Project, Microsoft Visio, and Excel.
Strong organizational and time management skills.
Proven ability to model professional integrity and behavior.
Knowledge, Skills, Abilities (KSA's) preferred
Solid technical understanding of Microsoft Active Directory, Microsoft Office, networking, and software management tools.
Ability to effectively negotiate project scope and timelines with business units and stakeholders.
Master’s Degree in Information Technology, Business Administration or related field, or a Bachelor’s degree in Information Technology, Business Administration or a related field and work experience that equates to an advanced degree.
Coursework in Information Technology Certified Associate in Project Management (CAPM) Project Management Professional (PMP) certification
Proven experience with project management and change management across large, diverse stakeholder groups (including the development and implementation of new standards and redesigned processes).
Experience analyzing business needs and evaluating detailed technological solutions.
Demonstrated experience with successful project completion of significant IT projects in a variety of technical areas including networking, software development, technical support, academic technology, and systems. Experience developing and managing staff. IT management experience in an academic environment. Experience in higher education. Experience with Google’s G Suite Collaboration tools.
Selected by The Princeton Review to be included in The 381 Best Colleges: 2018 Edition, Christopher Newport University is a public school offering a private school experience — great teaching, small classes, and a safe, vibrant campus. A “student-first, teaching-first” community, CNU is dedicated to the ideals of scholarship, leadership and service. The University is located in Newport News, Virginia and enrolls 5,100 students. Academic programs at CNU encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University has recently completed over $1 billion in capital construction on its 260-acre campus, generated over 7,500 applications for a freshmen class of 1,230 and has been ranked by U.S. News & World Report’s America’s Best Colleges guide as fourth among public regional universities in the South and 10th among all regional universities in the South. In addition, CNU is ranked third among all public schools for having "the highest proportion of classes with fewer than 20 students.” Christopher Newport University is committed to ensuring that all people are welcomed, honored and fully engaged in the life of our academic community. We seek exceptional and diverse candidates and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit www.cnu.edu.
Posting Detail Information
Number of Vacancies
Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. Review of applications will begin October 23, 2018. Applications received after October 23, 2018, will be accepted but considered only if needed. Search finalists are required to complete a CNU sponsored background check.