Academic Technology is seeking an Instructional Multimedia Consultant. This is a full-time (1.0FTE), 12-month, fixed term professional faculty position. Reappointment is at the discretion of the Director.
As a unit within University Information & Technology at Oregon State University, Academic Technology shares and supports the University’s mission by building and maintaining a technology ecosystem at OSU that enables scholarship, learning, and community engagement in an environment where innovation and academic excellence thrive. Academic Technology comprises Classroom Technology Services, Learning Platform Services, Media Services, Technical Services and Technology Across the Curriculum, providing services to the students, faculty and staff on the main campus, branch campus’, and satellite centers and institutes. Academic Technology assists the university community by investing in and supporting instructional and media technology to enable educational innovation while enhancing a collaborative and engaged learning environment. Services are provided to students, faculty, and staff for curricular, intellectual, and administrative activities and needs.
The Instructional Multimedia Consultant position works with the Media Services team to provide operational support & service delivery for the Digital Media Creation Commons. Media Services provides a systems approach to digital media collaboration, creation and distribution platforms that serve Oregon State University’s academic and business needs. Scheduled to open in Fall 2018, DMCC provides simple technology solutions that support the design, creation and sharing of Do-It-Yourself (DIY) digital instructional media & training content in support of teaching and learning at Oregon State University’s Corvallis campus.
The Instructional Multimedia Consultant is primarily responsible for consulting with faculty and staff on the design, creation and delivery of quality instructional and training multimedia materials created in the Digital Media Creation Commons using campus supported media creation and distribution platforms. Responsibilities include preparing user training and support materials, consulting with faculty and staff on media creation needs and best practices, assisting users to identify media formats that best support their instructional/training goals, providing technical and user support and workshops for available media creation technologies and ensuring the overall successful delivery of DMCC operational activities.
50% – Faculty and Staff Consulting and Support - Provides consulting to faculty and staff on media production best practices, technologies and distribution - Develops online and printed training materials and videos to help users identify their instructional goals, select appropriate media creation options, prepare materials for capture, and successfully set up and operate digital media technologies - Develops referral and resource lists for other campus media development resources - Develops and delivers media creation workshops for faculty and staff & participates in campus faculty support and training events and workshops - Assesses users’ technology proficiencies, and works collaboratively with campus stakeholders, particularly faculty and teaching assistants working in the Digital Media Creation Commons - Recommends solutions that empower users to create their own instructional media in our DIY Studios, at home or in their offices using common technologies and software
35% – Resource and Facility Management - Manages student staff and coordinates activities in the Digital Media Creation Commons, including training student employees, managing online schedules, managing reception area and walk-in needs, maintaining media creation spaces and resources in good operating order, and resolving or reporting technical problems - Works with Academic Technology staff to resolve ongoing technical issues and evaluate media creation trends - Develops best practices, troubleshooting processes, and training resources for digital media creation resources - Develops and implements evaluation and assessment tools to track faculty and staff digital media creation needs and interests and to evaluate satisfaction and effectiveness of media creation services
10% – Digital Media Creation - Works independently or assists others in creation of multimedia for instructional purposes including presentation capture, digital videos, visualizations and podcasts - Sets up and operates video and audio capture hardware and works with media software systems to edit and distribute media - Produces media-rich solutions to instructional technology problems by both creating & supporting the development of digital content for use in educational, training & outreach settings
5% – Organizational - Reviews professional literature and networks with colleagues within and outside the University; participates in conferences, workshops, and other forums to continually improve knowledge of instructional and academic technology - Fosters strong, collaborative working relationships with colleagues in University Information & Technology, academic departments and other campus organizations
Minimum/ Required Qualifications
- Baccalaureate degree in education, instructional technology, or related field - Three years’ experience in digital media production or related field - Experience designing and producing multimedia instructional materials - Demonstrated proficiency in visualization software and multimedia production, editing and distribution - Customer service experience providing technology solutions
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the criminal history check requirement.
Preferred (Special) Qualifications - Outstanding organization, communication, and interpersonal skills - Demonstrated ability to be both a team player and an independent worker - Experience working with faculty and/or subject matter experts in higher education - Knowledge of online learning management systems (Canvas), media platforms (Kaltura) and companion tools - Familiarity with accessibility guidelines and open education resource licensing - Familiarity with instructional design theory and practices - Multimedia production experience in an online learning or training environment - Experience leading projects &/or managing teams of people - Demonstrable commitment to promoting and enhancing diversity
Working Conditions / Work Schedule - Perform the following, with or without reasonable accommodation stand, sit, kneel, stoop, reach, lift, grasp, finger, see (near and far) for reading and data analysis on a computer screen, hear and talk for ordinary conversation and telephone calls - Must be able to lift up to 40 pounds