Information Technology and Security at The University of Tampa has an opening for an Associate Network Technician. The Associate Network Technician works under the direction of the Assistant Director, IT Infrastructure. The primary responsibilities include maintaining, replacing and troubleshooting telecom related equipment; interacting with stakeholders to resolve cable TV and related issues; warehouse maintenance; and working onsite with Assistant Director, IT Infrastructure during construction projects.
Additional responsibilities include trouble tickets, implementing solutions per a design documents, occasional project work, and documentation.
Responsibilities • Maintain network closets; includes monitoring for water leaks, air conditioning failure, removing surface dust from switches, sweeping and other regular maintenance functions. • Monitor and maintain all telecommunications UPS's; includes replacing non-functioning UPS's, replacing UPS batteries and recycling old equipment. • Troubleshoot and repair cable TV issues. • Troubleshoot and repair network jack issues. • Maintain telecommunications warehouse; including inventory of consumables (patch cords, telephones, etc.), inventory and shelving of incoming equipment, general maintenance such as sweeping and other regular maintenance functions. • Develop and maintain technical documentation and database information for fiber backbone infrastructure. • Shadowing Assistant Director, Infrastructure on new construction projects to fulfill additional duties as assigned and learn project management procedures so as to provide liaison functions with contractors and other UT departments.
Requirements • Bachelors of Science Degree or equivalent in Electrical Engineering, Information Systems or Telecommunications is desired. • Must have own transportation. • Must be able to lift 50 pounds without assistance. • Must be able to work early morning hours (example 4am to 7am) and overnight hours (11pm to 7am) to support network and equipment maintenance, upgrades and service interruptions. Competencies: • Working knowledge and experience with Microsoft software applications including Microsoft Word, Excel, PowerPoint, Visio and Outlook. • Proven ability to engage with and communicate with stakeholders, vendors, service providers, employees, and various business contacts in a professional and courteous manner. • Knowledge and background with AC and DC power systems, fiber optic transmission and transmissions systems, and low voltage cabling and transmissions systems. • Proven problem solving skills with experience and background in solving unique, ill-structured problems. • Ability to complete multiple assigned tasks with little supervision. • Good organizational and time management skills including the ability to organize, prioritize and articulate job tasks and complete the tasks on time.
For further details and to apply, please visit our website at www.ut.edu/jobs
Applicants should be prepared to attach a cover letter and resume.
The University of Tampa is an Affirmative Action/Equal Opportunity Employer.