Lead Business Analyst-Campus Solutions- Irving, TX
he University of Texas System
July 27, 2018
Salary commensurate with exper
Full Time - Experienced
Technical (Programmer, Developer, Analyst)
4 Year Degree
To be considered for this position, please visit our web site at http://www.utsystem.edu/careers click on Full Time Opportunities. Then click on "Search and Apply Here" and reference job number 3902. Applications are accepted through our online application system only.
Earliest Start Date
Salary commensurate with experience
Hours per Week
40.00 Standard from 8:00 AM to 5:00 PM
Office of Shared Information Services
Purpose of Position
Lead Business Analyst defines and performs the most complex process and systems analysis, design, and implementation. This individual also leads process and systems implementation and reengineering efforts to ensure highest quality of processes, information, organizational change, and services to internal and external customers. In addition, our Lead Business Analyst provides user support through problem resolution, system modification, maintenance, training, and procedure development. Also, this individual identifies, implements, and maintains system controls to ensure system and servicing data integrity, and serves as division liaison for inter-departmental process and systems development. Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources within the University of Texas System and the Office of Shared Information Services.
Support PeopleSoft environments including configuration, upgrades, patches and implementation of new functionality. Analyze and model the business domain to create a complete picture of work-flows and technical requirements fulfilled by existing and proposed software. Define the business problem and primary objectives of new projects. Identify and validate the key business requirements. Evaluate potential software solutions, including delivered components with PeopleSoft applications, and the system architecture to ensure that they meet business requirements. Create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs. Contribute to project plans and develop plans when applicable; including resource allocation.
Perform impact analysis on all PeopleSoft and People Tools updates, rollout of new functionality and provide proposals for applying them effectively. Provide service and support determined by the current Service Level Agreements, including on-call support. Direct Shared Information Services business analyst staff to ensure technology is accessible, functional and equipped with current hardware and software. Monitor and maintain technology to ensure maximum access and usability across UT System locations.
Supervise and manage teams to ensure task completion. Provide daily team leadership for team contributors including: facilitating regular team meetings; helping teams prioritize and execute work; making work assignments as needed; promoting team member development and expansion. Prepare, review and report team activities including: team operating highlights and performance; service level agreement analysis; other team reporting as needed; service improvement recommendations;
Provide leadership through training, development, mentoring, and performance management initiatives. Provide team leadership including: guiding contributors on processes, procedures and task execution; providing feedback to management to improve team performance; includes conducting periodic and mandatory performance reviews.
Provide team escalation management including: resolving/escalating major team issues, problems and requests; option generation and negotiation; conflict management and resolution; overall risk management. Manages and approves all leave requests for business analyst team.
Other duties as assigned.
Work is performed in an office environment.
Some travel may be required.
Uses standard office equipment.
Requires occasional evening or weekend hours.
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Complete all sections on the application, including highest level of education, college degrees (if applicable), references and all questions on the application questionnaire. If you are applying for the first time make sure to complete all biographical information including address, email and phone. You may update this at any time by selecting to edit your profile in the application.
Security sensitive; conviction verification conducted on applicant selected.
The University of Texas System Administration is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status or sexual orientation. Reasonable disability accommodation may be requested by contacting the Office of Human Resources.
Bachelor's Degree with coursework in computing or information systems or any equivalent combination of education, training and experience. Minimum six years of progressively responsible experience in computer systems management, software development life cycle methodologies and analysis, 5+ years’ experience with a combination of: 4+ years of developing business requirements; and 2+ years of testing experience (including script development and planning). Self-starter, with high energy and outstanding analytical and problem solving skills. Excellent organization, management, presentation, and communication (verbal and written) skills.
Bachelor's degree in Information Systems or related field. 10+ years of experience in systems analysis, design, and software programming. Preferred experience in a higher education environment. 5+ years of experience as a Business Analyst supporting PeopleSoft applications, maintaining, configuring, and testing systems with a combination of: 4 + years extensive experience in systems analysis, design, and testing; 4+ years of PeopleSoft Campus Solutions System Application experience (version 9.0 or greater); 2 years of SQL plus or general reporting. Experience working in a functional capacity within Enrollment Management (Admissions, Transfer, Registrar, Bursar, Financial Aid) offices and supervisory experience preferred. Solid working knowledge in three or more modules within the Campus Solutions suite of PeopleSoft 9.0 or 9.2 and the understanding of integration with Human Resources and Finance. Strong understanding (all phases) of the application development lifecycle; software development life cycle methodologies and project management disciplines. Strong understanding of production support procedures, ITIL methodologies and project management concepts. Possess strong adaptability to team leadership style of management. Excellent communication (verbal and written) skills; Ability to work well with people in all levels of the organization and handle fast paced, dynamic, sometimes volatile environment. Provide and promote excellent customer service. Strong MS Office skills (Word, Excel, PowerPoint, Outlook, SharePoint, Project Visio); videoconferencing; Service Now or equivalent service(Incident and Problem Management, Change) management system. Additional certifications in supported technologies. Ability to travel as needed.
Internal Number: 3902
About he University of Texas System
For more than 130 years, The University of Texas System has been committed to improving the lives of Texans and people all over the world through education, research and health care. The University of Texas System is one of the nation’s largest systems of higher education, with 14 institutions that educate more than 217,000 students. Each year, UT institutions award more than one-third of all undergraduate degrees in Texas and almost two-thirds of all health professional degrees. With about 20,000 faculty – including Nobel laureates – and more than 70,000 health care professionals, researchers, student advisors and support staff, the UT System is one of the largest employers in the state. University of Texas institutions are setting the standard for excellence in higher education and will continue do so thanks to our generous donors and the leadership of the Chancellor, the Board of Regents and UT presidents.