Elon University is currently accepting applications for a Technology Support Specialist. The Technology Support Specialist will work as part of a team, provide desktop and basic network support for a cross platform network of 3000+ computers and ~700 printers on Elon University’s main campus. Working independently, the incumbent will be the support lead for the Elon University Law School located in Greensboro NC (roughly 25 minutes from main campus). The successful candidate will possess a strong knowledge of Windows OS troubleshooting, Apple support protocols, mobile device support (iOS/Android), AV support strategies, remote software tools, basic networking configurations, and print management software (Pharos). Responsibilities also include the installation and maintenance of various software packages and operating systems for both Mac and PC, upgrading and installation of computer and printer hardware, helping faculty with their technology projects, and providing basic technology training to users.
The position will remain open until filled. Apply at https://elon.peopleadmin.com/postings/5551. Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
BS or BA degree in computer science, business administration, or related field is required. Minimum three years’ experience in the support of computer systems (Windows and Macintosh) with an emphasis on multi-platform support. Experience of AV systems emphasizing classroom projectors, and understanding of SCCM, Citrix, scripting, and group policy.
Internal Number: 20121350
About Elon University
Elon University has built a national reputation as the premier student-centered liberal arts university that values strong relationships between students and their faculty and staff mentors. Elon's 6,700 students prepare to become the ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe. Elon is known for academic excellence across the curriculum, and for experiential learning programs in study abroad, undergraduate research, leadership, interfaith dialogue, civic engagement and community service. Elon is ranked the nation's #1 master's-level university for study abroad and is a top-producer of Fulbright Student Scholars and Peace Corps volunteers. U.S. News & World Report recognizes Elon more than any other university in the nation for academic programs that "Focus on Student Success." More than 425 full-time faculty members teach in six academic units: Elon College, the College of Arts and Sciences; the Martha and Spencer Love School of Business; the School of Communications; the School of Education; the School of Health Sciences; and the School of Law. Elon's four-year graduation rate of 78 percent ranks in the top... 10 percent of U.S. private universities. The student-faculty ratio is 12-1, and the average class size is 20. The university's 636-acre residential campus in the Town of Elon, N.C., is consistently recognized as one of the nation's finest environments for learning. The Elon Phoenix NCAA Division I athletic program is a member of the Colonial Athletic Association.