Work closely with contracted subject matter experts to design, develop, and update online and blended courses. Develop and deliver training and documentation to a diverse and dispersed population of online learners and educators to assist them in being successful users of online academic systems.
Position requires frequent and effective written and oral communication, flexibility in adapting to the needs of changing instructional technology landscape (including cross-training with team members), and the ability to work successfully as part of a multi-site team.
Essential Duties and Responsibilities:
Collaborate with designated subject matter experts in the design, development, and updating of online courses according to established policies, standards, and timelines.
Support faculty in editing and modifying existing online courses
Communicate and uphold Ottawa University course design standards and policies.
Participate in online course quality assurance processes and ensure that quality assurance procedures are communicated and implemented.
Provide second-tier support for distance and blended learning end-users when first-tier support is unable to provide the assistance requested. Ensure that this support is provided in a timely, accurate, and courteous manner and with a high level of quality customer service.
Develop and maintain tutorial and documentation materials for end-user software systems supported by the team.
Assist with testing and management of upgrades to the learning management eco-system (i.e., Blackboard and additional, integrated systems).
Other Duties and Responsibilities:
Support Blackboard system administration functions as needed.
Contribute to outreach initiatives by providing consultations, presentations, and workshops to faculty and staff, and participating in online discussions and conferences.
Collaborate with various support units of the university to advance the needs of Ottawa University and its students and instructors.
Two years of online course design or development experience in a higher education setting or an (in progress) Master's Degree in an appropriate/relevant field.
Experience integrating technology into online and blended teaching/learning settings
Experience with a variety of web-based instructional technologies
Evidence of excellent interpersonal, verbal and written communication skills.
Evidence of strong ability to establish and maintain work priorities and timelines
Demonstrated ability to work in a team and establish collegial relationships with faculty and staff.
Earned Master's degree in Instructional Design, Instructional Technology, Educational Media, Instructional Systems Design, or related field.
Demonstrated awareness of usability and accessibility considerations in instructional design.
Experience developing and conducting training sessions in-person and via webinar in a higher education setting
Learning Management Systems (Blackboard Learn preferred).
Open Educational Resources (OER)
E-books, digital homework solutions, and simulation software
web conferencing tools such as Collaborate, GoToMeeting, or Zoom.
online course quality assurance best practices.
Knowledge of emerging trends as related to teaching and learning at a distance.
Evidence of solid grounding in instructional design theory and implementation in a distance learning environment.
Demonstrated success in working in a collaborative, partnership model with faculty and subject matter experts in a higher education environment.
a letter of application that specifically addresses the qualifications and responsibilities we are seeking and how your qualifications and experiences address them.
a resume that highlights the qualifications and experiences that prepare you for this position
at least one example of a project that you have been part of that demonstrates your skills as an instructional designer or instructional technologist (attach a file (file may consist of a link leading to online materials))
a writing sample (e.g., documentation, essay, blog post, paper for a college-level course, etc.)
Applications that fail to include or adequately address all of these items upon initial application will not be considered. The successful candidate may choose to office in Ottawa or Overland Park, KS or in Phoenix, AZ. This is not a remote position. Screening of applicants begins August 10th. Position opened until filled.
Anticipated start date: September 1, 2018 (negotiable)