The Application Administrator is focused on the complete support, provisioning, installation/configuration, operation, maintenance and security of hardware and software related to the core systems in OIT. The individual is part of a team supporting the core applications deployed by OIT, and participates in technical research, support and development of these systems to enable continuing innovation within OIT's infrastructure. This individual is a primary resource for technical support and maintenance concerns, and ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational goals, values, and standards. Application Administrator I: Bachelor's degree, preferably in computer science or related discipline, or equivalent education and experience. Experience related to the installation, configuration, modification and support of networked systems, databases, and servers. Knowledge of scripting, such as PowerShell. Prior experience in system administration and enterprise system support, application programming, and experience working with databases. Experience with Windows server administration. Experience with configuration and maintenance of databases. Experience with applying the basic security principles of confidentiality, integrity, and availability to information and information systems. Familiarity with highly available database configurations. Basic knowledge of TCP/IP protocol, DHCP, DNS, Active Directory. Experience with administration of one or more low-complexity applications, such as those running on a single or few servers or having relatively low organizational impact. Positive interpersonal skills. Ability to communicate clearly and effectively and project a positive and professional attitude. Ability to research and resolve complex technical issues. Ability to manage multiple systems and projects at any given time. Self-motivated and able to work both independently and as part of a team. Ability to learn quickly, meet established deadlines and demonstrate strong problem solving and critical thinking skills. Ability to manage timelines and deliverables, to create and manage task lists, and to meet work and project schedules as determined by others. Ability to perform the essential functions of the job. Application Administrator II All the qualifications of Application Administrator I, plus: Three years of experience related to the installation, configuration, modification, and support of networked systems, databases, and servers. Experience with one or more of CMU's low-complexity applications, such as Papercut, Mahara, Timelink, IIS, etc. Experience with administration of one or more high-complexity applications, such as those requiring three or more servers, or having a large organizational impact. Experience in administering systems in a highly-available configuration. Experience with database query languages, such as T-SQL. Ability to work with user offices and subject matter experts in creating solutions using core supported systems. Experience with identifying and mitigating information security risks for servers and applications. Ability to gather and analyze user needs and create specifications to meet user requirements. Ability to participate in cross-functional teams to solve complex business or systems issues. Ability to recommend and implement changes in development, maintenance and overall system standards.