The University of Arkansas Fayetteville is looking for a Software Support Analyst. This position will work within a dedicated team of administrators on projects for IT Services and the campus community. The Software Support Analyst will learn from peers about the latest technologies, including virtual systems, storage platforms, operating systems, software platforms, cloud deployments, etc. This position will work with the Enterprise Systems team which runs the core, central IT systems that power the university.
The minimum qualifications for this position are the formal education equivalent of a bachelor’s degree in computer science, mathematics, or a related field; plus two years of experience in programming and/or system analysis, OR Completion of technical training in software, data processing, or a related field acquired from a vocational, military, or industrial setting plus four years of experience in software support including one year in a leadership capacity. :
This position is governed by state and federal laws and agency/institution policy. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
A complete position announcement, including preferred qualifications and salary information, may be viewed at the University Human Resources' job portal: http://jobs.uark.edu/postings/19714
About the University of Arkansas
The University of Arkansas, the state's flagship university, with a student population of over 26,000 students, resides on 345 picturesque acres overlooking the Ozark Mountains. For nearly 150 years, it has been at the center of higher education in the state of Arkansas and recently has moved to the center of higher education in the nation. Through the integration of teaching, research and service that puts students first, the University of Arkansas is taking its place among the nation's great comprehensive colleges and universities. Fayetteville is located in the Northwest corner of the state with a metropolitan-area population of 500,000 residents. The city and area have been featured in numerous publications as a very desirable and economical place to live and most recently was listed by Money magazine as one of the "100 Best Places to Live."
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a balance between the needs of the workplace and the life needs of all employees. The benefits package includes University contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual and a choice of retirement programs with University contributions ranging from 5% - 14% of employee salary.
IT Services provides central information technology support for the University of Arkansas, supporting a user base of over 30,000 faculty, staff and student users. With over a hundred fulltime employees and a budget that exceeds $17 million, IT Services provides technical resources and services to support university users in teaching, learning and working smarter, faster, and safer. IT Services is platform diagnostic, supporting Mac and Windows on the desktop, Windows and Linux server environments, and both enterprise and opensource systems and software.
The University of Arkansas is an Affirmative Action/Equal Opportunity Employer. The University welcomes applications without regard to age, race/color, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity. Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.