Lafayette College seeks an AV Support Technician to join its Instructional Technology team, which is a part of the Division of Information Technology Services (ITS). The AV Support Technician maintains and provides support for technology-enabled classrooms and meeting spaces at Lafayette College. The AV Support Technician also works with other members of ITS to ensure the technology installed in these spaces is compatible with and conforming to a set of rigorous technology standards. The preferred candidate will be familiar with current and emerging trends in instructional and presentation technology, and be able to demonstrate an understanding of how technology can enable a variety of teaching methods.
Primary Duties and Responsibilities
Maintain AV systems installed in classrooms and other spaces on campus, which includes replacing lamps, cables, filters and other parts.
Provide Level 1 support for classroom systems, which includes responding to urgent help requests.
Provide one-on-one and just-in-time training to faculty, staff, students, and guest presenters on the operation of AV systems.
Assist users in the proper operation of AV systems.
Produce training guides and documentation.
Assist with the installation of AV systems by working closely with other ITS staff, other college departments, and outside vendors.
Maintain an inventory of AV equipment and supplies.
Occasionally support special events during evenings and weekends.
Knowledge and Skills
Demonstrated proficiency in the configuration, maintenance, and operation of AV systems including but not limited to projection, display, audio, and control systems.
An ability to read AV schematic diagrams and architectural drawings.
Working knowledge of Apple and Windows hardware and software.
Basic networking knowledge.
Knowledge or experience with Extron control systems. Programming experience is a plus.
Excellent written and oral communication skills and an ability to work with diverse populations.
Ability to communicate technical concepts in user-friendly language.
Highly self-motivated and directed
Effectively troubleshoot and operate in high-pressure situations.
Work in a team-oriented, collaborative environment
Ability to train and supervise student workers
Lift, carry, or otherwise move equipment up to 50 pounds; climb ladders up to 12 feet, use hand tools, and work in tight spaces.
Associate or bachelor’s Degree in a field related to audio-visual technology, information systems/technology, instructional technology, or closely related degree from an accredited institution.
At least 2-3 years of documented experience in a similar position. Experience in an academic environment is a plus.
A combination of education, certifications, and work experience in the AV/IT field may be substituted to meet the minimum qualifications.
Salary is commensurate with qualifications and experience. Review of applications will continue until the position is filled. To apply please visit http://apply.interfolio.com/41480
Additional Salary Information: Salary is commensurate with qualifications and experience.
Lafayette is a special place because of the breadth of the curriculum, encompassing the arts and humanities, social and natural sciences, and engineering. It gives Lafayette a “university feel” in an environment dedicated to the undergraduate. Professors work with students from vastly different disciplines on a regular basis to solve real problems. This is the hallmark of a Lafayette liberal arts ...education.
Founded: In 1826 by citizens of Easton, Pennsylvania, and named for the Marquis de Lafayette in honor of his “talents, virtues, and services in the great cause of freedom.”
Character: Most academically competitive, independent, undergraduate, coeducational, and residential.
Degrees: Bachelor of Arts in 34 fields; Bachelor of Science in 9 fields of science and 4 fields of engineering.
Enrollment: 2,360 students; 53 percent men, 47 percent women. Students come from 42 U.S. states and territories and 47 countries.
Faculty: 213 full-time faculty members, 99 percent holding a doctorate or other terminal degree; 10 to 1 student/faculty ratio.
Campus: 60 buildings on 340 total acres, including a 230-acre athletic campus.
Endowment: Total endowment of approximately $580 million. As an exclusively undergraduate institution, Lafayette focuses all of its resources on undergraduates.
Location: Easton, Pennsylvania, population 30,000, in Lehigh Valley of 800,000; about 70 miles west of New York City and 60 miles north of Philadelphia; the Pocono Mountains are about 35 miles north.