The LMS Administrator will work collaboratively with the Instructional Design and Technology team to develop and support the learning management system for all campus users. The administrator will troubleshoot and resolve technical and end-user issues. The administrator will keep abreast of developments in the LMS environment and recommend and deploy appropriate updates and new applications. The administrator will oversee the management, preparation and delivery of reports from the LMS. The administrator will work with team members to ensure excellent system performance, following established standards and protocols. This position reports to the Director, Instructional Design and Technology and will start on April 24, 2017.
The ideal candidate will:
Provide application and development support to team members and users in the investigation, analysis, and resolution of all problems related to the services and its integrated applications.
Develop and maintain a thorough knowledge of the LMS hosted in a Linux environment, including operational processes and how they are implemented and configured.
Perform the installation, development, maintenance, performance monitoring, tuning, vendor contract, and upgrades of the LMS and related software including plugins.
Administer the LMS including coordinating course management, course archiving, user roles, user privileges and the authentication and authorization of users.
Provide technical support and guidance for team members in support of all aspects of the LMS architecture, tools and configuration.
Understand and implement standards, policies, and procedures for the LMS environments at YCP. Maintain data integrity and security, develops and maintains audit procedures and processes to ensure the LMS configuration meets college requirements and compliance regulations.
Have knowledge and proficiency in research, analysis and reporting methods.
Maintain current knowledge of products, developments, enhancements, and trends in Learning Management Systems and related software.
York College is committed to building a diverse college community and encourages members of underrepresented groups to apply.