The Chief Information Officer (CIO) is the senior leader of the Information Technology Team and provides leadership, vision, and direct oversight of College information technology (IT), cyber-security, technology infrastructure, IT support services, and technology related innovations and initiatives. The CIO is responsible for the development and implementation of policies, procedures, and planning related to IT, to include the Technology Use Policy and Procedures, the Technology Strategic Plan, and the development and implementation of network security, disaster recovery, and information security plans. The CIO serves as a member of the Senior Leadership Team and the President’s Collaborative Council, and reports directly to the President. As a member of the Senior Leadership Team, the CIO is expected to partner with other departments to maintain and continuously improve relationships within the College community and foster departmental transparency. This position is also required to understand business principles and techniques of administration, organization, and management to include an in-depth understanding of the key business issues that exist in the higher education industry. These include, but are not limited to, knowledge of strategic and operational planning, higher education economics, personnel administration, federal, state and local laws, marketing, financial and cost analysis, and trends in the higher education industry.
Essential Duties and Responsibilities:
The following are the functions essential to performing this job:
- Ensure that operational and strategic initiatives for IT are aligned with the College Mission, Vision, Strategic Plan, and the Annual Strategic Priorities.
- Develop, implement, and maintain effective policies and procedures for information technology, ensuring that access, security, and usage are in accordance with all College policies, and applicable state and federal laws.
- Develop, implement, and monitor a comprehensive enterprise information security and data risk management and governance plan to protect information and technology assets owned, controlled, processed, and achieved by the College.?
- Provide leadership and project management for all phases of College strategic technology initiatives.
- Provide effective leadership to supervise and manage the IT team personnel, budget, equipment, and facilities.
- Support Performance Evaluations and the Employee Development Plan process.
- Ensure that the negotiation of systems and component acquisitions, end-user service agreements, contracts, and vendor service agreements are in line with College and State procurement guidelines and regulations.
- Support the continuous delivery of IT services through the development of a disaster recovery plan that clearly assign roles and responsibilities that ensure the security and sustainability of College operations.
- Provide vision and progressive IT leadership to meet the needs of faculty, staff, and students, including a vision and strategy for emerging technologies.
- Support and enhance the College learning management systems.
- Support the management of enterprise networking and network security.
- Support the management of enterprise systems application development and support; and enterprise database management and support.
- Support the maintenance and technological development of the College web page.
- Ensure quality helpdesk and user support services to the College community.
- Ensure that all College employees receive systematic training related to cyber and information security, with focused attention on Personally Identifiable Information (PII).
- Support the delivery of training to College employees related to software applications purchased by the College.
- Collaborate with faculty, staff, and students on IT system implementations and provide support to appropriate committees and groups.
- Support and enhance technologies related to student learning and learning support.
- Urgently pursue remediation of any known or discovered technological or operational weakness.
- Maintain the requisite technology and operations for FCC, and have a leadership presence that promotes recognition and achievements across the entire Frederick Community College team.
- Maintain a network of strategic relationships external to the College that are beneficial to the needs and goals of the college.
- Create and maintain a cyber-security program that is adopted, understood, trained, and followed college wide as a standard.
- Other duties as assigned.