Information Technology (IT) is NYU's central organization for technology-based services for University faculty, students, staff, and administrators. NYU IT provides computer, network, telephony and Internet services to the entire University. IT comprises the Office of the Chief Information Technology Officer and several service departments working together in support of the broad spectrum of University activities. Cloud Services Manager provides technical and managerial leadership in evaluating SaaS, PaaS, and IaaS opportunities, as well as transitioning services to the Cloud. The successful candidate will work with IT leadership and technical groups to develop strategic and tactical plans with vision and creativity to build and expand NYU's Cloud footprint. The Cloud Services Manager will participate in building a service driven hybrid enterprise that delivers Agile, focused support and development within a global information security governance model.
Required Education: Bachelor's degree or equivalent experience.
Preferred Education: AWS certifications
Required Experience: Experience architecting and/or deploying Cloud/Virtualization solutions in enterprise institutions. Demonstrated enterprise and cloud computing experience.
Preferred Experience: Vendor negotiation and contract management. Creating financially and technically complete proposals for Cloud services. Establishing governance models to ensure success - develop and promulgate written policies and procedures governing the use of cloud services. AWS specific experience a bonus.
Required Skills, Knowledge and Abilities: Thorough understanding of Cloud based technologies (i.e. Amazon Web Services, Google Apps, OpenStack, vCloud etc). Expert knowledge of security best practice in networks and systems. Exceptional verbal and written communications skills; expertise in setting and managing customer expectations. Project management skills with the ability to direct and coordinate efforts and actions across different functional service lines within the service unit.
Preferred Skills, Knowledge and Abilities: PCSM, ITIL and Configuration Management tools e.g. Puppet, Ansible.