Sacramento State University is seeking an innovative and inspiring leader for the position of Chief Information Officer/Vice President in the Division of Information Resources and Technology (IRT). Reporting to the President, the CIO leads Sacramento State in the effective management and improvement of campus-wide information technology services for students, faculty, and staff. The CIO provides leadership in particular to university-wide initiatives to provide data and technology solutions to support student success, improve business processes, and utilize data for evidence-based decision making. This position emphasizes a collaborative spirit, strong customer service orientation, excellent communication and problem solving skills, experience leading continuous IT process improvement initiatives, and a keen understanding of strategic higher education issues across all campus information technology services.
The CIO must be an exceptional communicator who effectively engages with the campus community in IT decision-making and processes and delivers a high level of service and satisfaction.
About Sacramento State University
Sacramento State is California’s capital university, in the heart of the nation’s most dynamic state capital and Northern California one of the most beautiful, diverse and rapidly growing regions in the country. The University is located on a 300-acre, tree-lined campus adjacent to the American River, about five miles east of the State Capitol. Established in 1947, it is the seventh largest of the 23 campuses in the California State University system with approximately 29,000 students and 1,400 full- and part-time faculty. With faculty, students, and staff working at the confluence of knowledge, passion, innovation and real-world learning, Sacramento State offers a truly transformative educational experience – an experience enriched at every turn by the arts, culture, altruism, diversity, natural campus beauty, and a community committed to educational excellence. As a top regional four-year comprehensive public university offering programs in business, education, engineering, health, the humanities, public policy and science, Sacramento State is the place to “Redefine the Possible,” the University’s tagline. For more information about Sac State please refer to: http://www.csus.edu/about/
The mission of IRT is to support the strategic initiatives of Sacramento State University through the effective and seamless integration of information technology to support access to education, excellence in teaching and learning, student success, and cost effective campus services. IRT is a customer service organization, which considers responding to the strategic IT needs of its many clients in a collaborative manner to be of paramount importance. The division occupies the state-of-the- art Academic Information Technology building, offering the CSU’s premier Data Center and access to comprehensive student technology services. More information about IRT, including an organization chart can be found at http://www.csus.edu/irt/index-org.html#IRT.
CIO Leadership Agenda
The CIO will position the IRT organization to be a trusted partner and service provider for the University. In collaboration with key stakeholders, faculty, students, and IRT staff, the CIO will develop an IT decision-making process to facilitate transparent IT decision-making across the University, including identification of IT strategies and priorities that are in alignment with overall University goals and that advance the strategic plans of the University and Colleges. It is expected that the CIO will help the University set IT strategy in the areas below and will develop a supporting financial plan for implementation.
- In collaboration with academic units and external partners, identify and implement technology strategies to support pedagogical innovations and growth in online course enrollments.
- Providing tools to improve the student’s University experience from recruitment through graduation, both inside and outside the classroom;
- Leveraging technology and information to support strategic initiatives to improve retention and reduce the time to graduation;
- Partnering with leadership to support information management and the enabling of practices to improve the management of student and business data;
- Facilitating the adoption and deployment of tools to improve the use of data analytics in support of University decision-making;
- Improving constituent relationship management to create exemplary constituent outreach and engagement experiences, and support fundraising growth strategies;
- Setting direction in collaboration with administrative partners for how administrative technologies and applications can be implemented to support efficient academic and business operations at the University;
- Positioning the IRT organization with the structures and competencies to support strategic IT directions and technological shifts (Includes both recruitment and retention of staff);
- Nurturing a culture of innovation, and customer service within IRT;
- Improving the visibility and reputation of IRT on campus through marketing, communications, and other outreach activities;
- Ensuring IT system operations and services are secure and are in compliance with applicable laws and regulations;
- Initiating relationships with foundations and corporate partners to secure resources and technologies that further IT strategies and contribute to institutional priorities.
Key Roles and Responsibilities of the CIO
To be successful in this position, the ideal candidate will possess the following skills and knowledge:
- Effective collaborative leadership style that incorporates organizational, analytical and decision-making skills with strong change management, project management, and team building skills.
- Excellent communication skills, oral and written, and the ability to convey technically complex information and concepts in accessible terms.
- Strong interpersonal skills, including the ability to use diplomacy, inclusion, and consensus to inform the decision-making process.
- Strong financial management skills including ability to manage complex budgets with multiple funds sources including experience developing revenue streams through grants and corporate partnerships.
- Customer service skills and proving commitment to promoting and maintaining a service-oriented culture.
- Demonstrated ability to create a positive team environment and lead, motivate, and develop staff.
- Demonstrated commitment to inclusive excellence, diversity and collaborative leadership.
- Ability to establish effective working relationships in a diverse environment and work in the University’s model of shared governance.
- Demonstrated ability to understand the structure, operations, strategic objectives, regulatory issues and cultural environment of academia.
- Demonstrates strategic vision, anticipates future trends and incorporates knowledge of successful applications of information technology to ensure information technology efforts align with campus wide goals.
- Knowledge of leading IT practices in service management, resource management and project management.
- Knowledge of current and emerging technologies relevant to higher education in general and student success in particular.
- Broad technical expertise across IT disciplines.