The National Renewable Energy Laboratory (NREL), located in beautiful Golden, Colorado, is a leader in the U.S. Department of Energy's effort to secure an energy future for the nation that is environmentally and economically sustainable.
Network Engineering Manager
Job Req R2707
The NREL Network Engineering Manager will manage Information Technology Services' (ITS) Network Engineering team using best practices that comply with standard Information Technology applicable requirements and obligations. This includes managing 6-12 technical network and telecommunication workers in day-to-day IT activities, managing skill performance and operation of technical services, and support in meeting the mission of the Laboratory.
Duties of this position include but are not limited to:
Supervise a technical team of 6-12 workers and make decisions for the team to achieve organizational objectives.
Work with Network Engineers and Architects to design and implement corporate and research network environments.
Proactively recognize areas of improvement within the network team and develop solutions.
Prioritize and supervise work activities for technical support staff.
Establish performance objectives and conduct performance appraisals.
Develop and monitor work to ensure 100% compliance with service level agreements.
Provide staffing/hiring, guidance, professional development, and mentorship expertise to the Network Engineering team.
Perform advanced troubleshooting of complex network problems.
Represent functional areas' interests during ITS project planning activities.
Actively monitor and track project activities, maintain project plans, and provide timely updates to manager.
Manage team annual budget and work with group manager on strategic planning.
Technically mentor and assist ITS workers on network architecture, daily service requests, incident response and IT projects.
Provide technical leadership in creating service requests for or troubleshooting hardware, software, networking, server and administration services, backup and archiving, consulting, training and project planning and deployment.
Participate and/or lead cross-functional teams to resolve highly-complex problems or issues.
Effectively coordinate and communicate with vendors and laboratory staff.
Promote and model the ITS mission, vision and values as well as oversee safety in the work place and safety training.
Comply with lab-level policies and procedures.
EEO Policy / E-Verify
NREL's policy is to provide equal employment opportunities to all qualified persons without regard to race, age, color, sex, religion, national origin, marital or veteran status, or any other legally protected status.
NREL validates right to work using E-Verify. NREL will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please click here https://www.nrel.gov/careers/employment-policies.html.
Pre-employment drug testing required.
Submit Your Resume
Please apply online at: www.nrel.gov/careers and search for Req R2707
Please note that in order to be considered an applicant for any position at NREL you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Required Knowledge, Skills, and Attributes
Knowledge of legal and ethical management issues and practices.
Strong understanding of applicable field of expertise.
Strong task management and budgeting skills.
Good interpersonal, written and verbal communication skills, problem-solving and negotiation skills.
Demonstrated ability to make appropriate decisions regarding day-to-day work activities.
Promotes and models ethical and professional interpersonal and business behaviors.
Demonstrated ability to effectively lead, motivate and direct personnel with diverse skills, work styles and values.
Demonstrated experience in managing, supporting, and mentoring staff.
In-depth knowledge of and ability to provide technical support on network and telecommunications technologies.
In-depth knowledge of customer relations, scheduling, project management, subcontracting and purchasing in a technical, research-oriented environment.
Expert understanding of routing and switching protocols.
Extensive experience with Cisco networking equipment.
Expert ability to describe and diagram networks through words and drawings.
Demonstrated effective collaboration skills with all levels of management and staff.
Bachelor's degree required.
Ability to pass background check required for DOE HSPD-12 badge.
Required Education, Experience, and Skills
Previous management and budget adherence experience may be required. Degree in appropriate field is required. Demonstrated knowledge of legal and ethical management issues and practices. In-depth knowledge of the issues and best practices in the applicable field of expertise. Generally viewed as subject matter expert for group or work units. Excellent organization, project management, budgeting, interpersonal and communication skills. Proven problem-solving and negotiation skills. Demonstrated ability to make appropriate decisions regarding work activities and projects. Demonstrated ability to effectively lead and direct personnel with diverse skills, work styles and values.
Familiarity with government Information Technology practices and procedures.
Understanding of ITIL core processes, certification a plus.