The Virginia Community College System (VCCS) is comprised of 23 community colleges located on 40 campuses throughout the Commonwealth of Virginia. Our colleges provide programs and courses of instruction through the associate-degree level, encompassing occupational-technical education, college transfer education, general education, developmental education, continuing education and workforce development. We provide access to quality higher educational opportunities and workforce training throughout the Commonwealth for over 225,000 credit students and nearly 175,000 non-credit students. Our mission is to give everyone the opportunity to learn and develop the right skills so lives and communities are strengthened. As such, the VCCS aims to become a model institution for diversity and invites multicultural professionals from all backgrounds to contribute to its aspiration for building an inclusive community where everyone is given equal opportunity to reach their full potential. If you are looking for a new challenge and like a high-energy environment making a difference in people's lives, then you'll love working with Virginia's Community Colleges.
About the Position:
The Information Technology Office seeks a highly motivated and experienced IT professional committed on providing extraordinary customer service to enhance the VCCS enterprise-wide systems focusing on enterprise level applications. The VCCS operates enterprise-wide Oracle/PeopleSoft applications, which include Financial Management 9.1/PeopleTools 8.52 and Human Capital Management and Campus Solutions 9.0/ PeopleTools 8.53 in a split production environment. The Oracle/PeopleSoft applications run on Oracle 12g databases.
The chief objective of this position is to serve as a member of the Information Technology Service management staff and provide effective leadership for four teams assigned to the business unit. This position will initiate and manage in a coordinated way projects or programs consisting of related projects.
Key responsibilities include:
Leads the planning for, communicates and coordinates the execution of, all initiatives and activities across organization.
Directs the work of a team of Business Systems Analyst focused on providing business system analyst and consulting services to 25 major business units.
Develops scope of work and the related plans for all major projects.
Conducts periodic project reviews and executive reviews.
Maintains project, resource and budget plans.
Provides technical subject matter expertise as needed.
Oversees skills transfer and personnel development for all support personnel.
Ensures adequate resources are available.
Continually ensures commitment of B&PSS management and personnel.
A Bachelor's degree in Information Systems, Computer Science, or related field; or combination of relevant education and experience that provide the required level of knowledge, skills and ability to successfully perform the functions of the job requirements.
Substantial knowledge of cited functions required of the position.
Demonstrated experience in managing, supervising, or leading a diverse team of information technology professionals.
Demonstrated leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.
Experience in supporting the analysis and documentation of business needs and support of large scale, complex, commercial off-the-shelf software systems to meet those business needs.
Extremely high level of expertise and extensive experience providing customer service in a technology area.
Proven track record motivating highly skilled technical staff to work together as a team and accomplish significantly complicated tasks.
Demonstrated project management experience in IT-focused setting
Demonstrated experience in requirements gathering.
Demonstrated experience in business process analysis.
PeopleSoft Financial Management: Accounts Payable, Budgeting/Commitment Control, General Ledger, Purchasing and Asset Management, PeopleSoft Human Resource Management: Absence Management, Benefits, Human Resources, Payroll, Time and Labor, and/or Campus Solutions: Academic Advising, Academic Records, Admissions, Campus Community, Financial Aid, Student Records, Student Finance.
Considerable working experience in a higher education setting;
Prior customer support experience including use of problem ticketing system;
Prior experience with process improvement methodologies including ITIL.
Master's degree in Information Management, Computer Science or related field or Project Management certification.
Hiring Range starts at $95,000, salary commensurate with education and experience.