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The School of ENVIRONMENTAL and FOREST Sciences, a unit within the College of the Environment, has an outstanding opportunity for a Senior Computing Specialist to support a vibrant, diverse and growing academic community of more than 400+ undergraduate students, 150+ graduate students, and over 60+ faculty and 100+ staff.
The School of ENVIRONMENTAL and FOREST Sciences (SEFS) was established in 1907 as one of the first natural resource programs in the country. Our new name—originally the College of FOREST Resources—acknowledges the increasingly integrative and interdisciplinary challenges in ENVIRONMENTAL and natural resources management throughout the world, and the need to educate professionals to meet these challenges.
Computing resources at SEFS comprise a complex networked environment, including research, administrative and instructional applications, some of which are in off-campus locations. SEFS seeks an experienced systems administrator to serve as our computing resources and network manager. The primary role of this position is to ensure computing efficiency and integrity of the operating environment, which currently includes 500+ devices and multiple servers with concurrent use of 150-200 users. In performing a wide variety of functions, this position will work closely with faculty and administrative representatives for academic input. The successful applicant must possess technical skill and be able to work patiently and productively with students, staff, and faculty spanning a range of computing expertise and with University of Washington IT to leverage institutional services for the benefit of SEFS. The candidate will interface proactively with the University of Washington’s centralized information technology resources to best serve the SEFS community.
The primary responsibility of the Systems Administrator is monitoring and enhancing the operating environment to ensure optimal performance and availability. Duties related to this responsibility include:
•Coordinate computer activities and resources within SEFS, providing technical support in the day-to-day operations of shared computing resources, (this person will not be expected to support desktops, but to work on the services these desktops rely on) •Function as a primary troubleshooter for server and network problems; respond to problems with corrective procedures or refer to appropriate channels •Administration of Windows Domain systems, including groups, user, computer and service accounts •Administration of print servers and queues, database servers, license servers •Administration and maintenance of SEFS hosted physical and virtual servers •Administration of SEFS security systems including Windows updates, door lock infrastructure and security cameras •Schedule repairs, monitor service requests, maintain records and service contracts •Update and maintain various systems and software such as operating systems, security software systems, backup systems, local software utilities, and printing systems
For detailed information on Benefits for this position click here.
•Bachelor’s degree in computer science, information technology or equivalent work experience •At least 4 years of increasing responsibilities while delivering information technology services in a complex environment •At least 2 years of experience delivering highly available services in a Windows Active Directory environment •Expertise in TCP/IP networks including subnets, DHCP, WINS, DNS and Firewalls •Must be flexible to monitor SEFS computing infrastructure and occasionally respond to network outages, scheduled installations and maintenance activities during off-hours
Expertise in the following: •Administering a Windows network and domain •Installing and maintaining Windows servers •Expertise in virtualization software such as: VMWare vSphere, Microsoft HyperV or similar •Managing database servers and knowledge of relational databases and SQL •Strong interpersonal and communication skills •Ability to work independently •Ability to work creatively within given resources to provide best possible computing environment for students, staff and faculty •Demonstrated ability to learn applicable computer system concepts and apply them in a user-oriented environment •Demonstrated ability to communicate highly technical information to end-users in a service-oriented and understandable manner •Demonstrated excellent oral and written communication skills •Flexibility and adaptability to new and ever-changing requirements •Interest in learning and executing how to transition SEFS IT services to cloud environments, where such changes are deemed suitable
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
Desired: •Microsoft Certified Solutions Associate (MCSA) or Microsoft Certified Solutions Expert (MCSE)
- Configuring Virtual LANs
- Configuring and managing Storage Area Networks
Expertise with the following: •Federated Authentication using Shibboleth, SAML, ADFS or LDAP • Microsoft SQL Server •Deploying Microsoft Internet Information Server (IIS) as an application platform •Using the UW-IT Groups Service tool •Working with the UW-IT Delegated OU Service •Windows Server Update Services (WSUS) •Scripting with PowerShell, VBScript, etc. •Experience with PaperCut •Troubleshooting and maintaining server hardware • Ability to work creatively within given resources to provide best possible computing environment for students, staff and faculty •Demonstrated ability to learn applicable computer system concepts and apply them in a user-oriented environment •Demonstrated ability to communicate highly technical information to end-users in a service-oriented and understandable manner •Demonstrated excellent oral and written communication skills •Flexibility and adaptability to new and ever-changing requirements •Interest in learning and executing how to transition SEFS IT services to cloud environments, where such changes are deemed suitable