As a key member of the IT Services Information Security team, the Manager, Incident Response will oversee and manage highly visible and critical incident response activities and efforts for the UCLA campus enterprise. The Manager will direct highly complex technical analysis to identify security incidents, threats and intrusions, and rapidly determine course of action and response while also working in conjunction with departmental management, IT leaders, external investigative authorities (e.g. Federal Bureau of Investigation, UCPD), forensic firms, Campus Council, and IT Security subject matter experts. The Manager will develop incident response team methods, short and long program goals and objectives, and will organize and manage cross functional and cross campus technical resources to spearhead incident related remediation and tactical response; and track and report key deliverables and metrics related to incidents and associated response. The Manager will also manage and coordinate incident response activities such as forensic analysis of breaches or incidents, incident mitigation, remediation, and root-cause analysis to prevent future incidents? develop and deliver reports regarding incidents and provide recommendations to campus leadership regarding technical and functional solutions based upon incident analysis. Additional responsibilities include collaboration with technical leads to manage workload, ensuring integration points are identified, and cross-functional impacts are understood and documented? developing the overall IT Security incident response specifications, processes/procedures and methodologies? tracking incident expenses and develop budget estimations? leading analysis of vendor software/hardware evaluations and selection. The Manager will also develop executive briefings and presentations and will deliver them to various stakeholders and to campus executives and departmental leadership.
Ten or more years of experience and advanced knowledge of IT Security concepts, security assessments, associated security software tools and industry standards.
Ten or more years of experience in the management of strategic IT functions and technical staff; skilled in short and long term planning; ability to establish business value of IT decisions among Senior Management.
Advanced knowledge of programming languages, database design, infrastructure and related technologies.
Advanced knowledge of large-scale, n-tier, highly available systems/applications.
Advanced knowledge of network topologies, communication protocols, system testing and monitoring.
Advanced knowledge of data storage, transaction processing, PCI and encryption technologies.
Advanced knowledge and experience with information security tools used for forensic analysis such as Encase.
Possess the verbal and written communication skills to work effectively with technical and non-technical personnel at various levels in the organization; ability to use standard English grammar and punctuation.
Bachelor's degree in Computer Science, Information Systems, Engineering or related OR ten years of relevant professional experience and education.
Master's Degree in Computer Science, Engineering or Information Systems (Preferred).
Experience utilizing FireEye information security software products (Preferred).
CISSP or other Information Security certification (Preferred).
How to apply:
Interested candidates may apply by clicking the "APPLY" button on this page. Alternatively, visit our UCLA Career Opportunities website at https://hr.mycareer.ucla.edu and search for requisition #26643.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age or protected veteran status.
UCLA Information Technology Services is largest provider of technology services to the university. We partner with many academic research and administrative units throughout UCLA to enable their mission, enhance their effectiveness and allow them to leverage cost effective IT infrastructure. We serve more than 60,000 students, faculty and staff through enterprise applications, information manageme...nt, collaboration solutions, computing platforms, storage, data center facilities and the campus-wide voice and data networks.