Academic Systems Administrator University of Scranton
Department Information Technology
Job Purpose The position of Academic Systems Administrator is responsible for the evaluation, installation and maintenance of specialized computer hardware, software and networking technologies within the University, with a focus on supporting teaching and academic research primarily within the Department of Computing Sciences and secondarily within, more broadly, the College of Arts and Sciences. The Academic Systems Administrator will ensure that system hardware, operating systems, and software components operate smoothly to allow faculty, staff, and students to engage in teaching and research computing. This position reports to the Manager of Systems Infrastructure Service with a secondary reporting line to the Dean of the College of Arts and Sciences.
Essential Duties Systems Engineering and Oversight: - Design, organize, plan, test and implement hardware designs - Extensively document systems processes so that users can easily find useful information - Oversee maintenance of the technical infrastructure, including security of hardware and software systems in accordance with University standards - Maintain job scheduling and storage allocation systems and policies to ensure fair allocation of shared resources - Maintain extensive monitoring systems to facilitate quick, proactive responses to routine failures, and to provide comprehensive performance data logging - Provides emergency on-call support on a rotating schedule
Project Management and Outreach: - Understand technical needs; work closely with the Chairperson of the Department of Computing Sciences, the Dean, faculty oversight groups, and University IT personnel to successfully implement policies and procedures - Conceive, initiate, define, plan, organize and execute project plans - Provide project leadership on all activities related to the facility - Create and maintain a stable, secure operating system and software environment, which continues to meet users' evolving pedagogical and research needs
Technological Research: - Architect future additions to the research computing systems infrastructure and plan the retirement of aging systems - Offer technical advice on new projects that directly involve departmental computing - Research new technologies that could be beneficial to the department - Test and vet new technology
Training/Education: - Attend on-campus and off-campus training, or conferences, to increase knowledge, improve skills, and learn new skills - Train faculty and students
Additional Skills Required - A thorough knowledge of the Unix operating system and a working knowledge of other operating environments (Linux, Windows, Mac OS) - A thorough knowledge of networking concepts, particularly TCP/IP - A working knowledge of virtual machine environments (ESXi, Hyper-V), server virtualization and storage area networks - Experienced with IaaS, PaaS, SaaS cloud deployments, database and application layer deployments and enterprise directory services (i.e. LDAP, Active Directory) - Proficiency in scripting languages - Strong troubleshooting skills - Strong interpersonal and communication skills - Ability to work independently and function within a team environment - Ability to generate and maintain documentation clearly explaining the function and use of various department resources - Must be able to respect, support and contribute to the University's Catholic and Jesuit mission
Minimum Education Requirements A Bachelor's degree in Computer Science or related field is required.
Minimum Job Experience Requirements At least three years of experience in system administration is required.