Lourdes University, a private, four-year liberal arts institution sponsored by the Sisters of St. Francis of Sylvania, Ohio seeks applicants for an immediate opening for an Enterprise Application Analyst. In this role the analyst will provide daily operational support for the various components within Banner Systems. The successful candidate will actively participate in hands-on projects and/or special assignments with end-users by observing various departments’ operations, functions, responsibilities and work flow. This is a full-time, exempt position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide technical enterprise application level software support for the Banner system by working closely with both technical and end users to define requirements, resolve issues, and modify code for implementation.
Provide end user support, including delivery of user, process documentation, and reports.
Determine opportunities for automation and improvement of current processes, both in and outside of Banner.
Work closely with other analysts and other technical staff to determine priorities, schedules, and mange any required changes to supported systems.
Work closely with other analyst to develop, customize, and maintain reports to ensure all are working properly and are correct
Work directly with functional and technical end-users to: conduct feasibility studies of new programming requests, identify and document software purpose, workflow issues, and output needs.
Investigate, design, program and implement enhancements to Banner applications and other integrated applications.
Keep abreast of latest Banner technologies and functionalities, and make appropriate recommendations. Identify current operating procedures; and clarify program objectives.
And other duties that may be assigned.
Bachelor’s Degree required in a business related field or an Associate’s Degree with 5 years related experience in computer science or information technology/systems.
Three or more years of experience of:
Two or more years of experience of:
Creating reports such as PL/SQL, SQL, Cognos,
Gathering requirements needed to create business and functional project or reporting specifications.
Strong verbal, written and analytical skills.
Strong customer service background and organizational skills.
Ability to deal with multiple deadlines in a shifting operational environment.
Flexibility regarding work schedule.
Three or more year’s experience in: Higher Education, Banner Systems, and Cognos.
To apply, send a cover letter, resume and contact information for three professional references (all in MS Word or .pdf format only) to firstname.lastname@example.org.
Review of applications will begin immediately and continue until the position is filled. Start date will be immediate upon the successful completion of a background check.