The Office of Information Technology (OIT) is recruiting for a Learning Space Administrator. Provide project leadership and perform highly specialized technical tasks to develop, design, deploy, and maintain instructional technology to enhance learning environments campus-wide.
Knowledge, skills and abilities for this position:
Extron Control Systems Specialist certification (ECS) preferred.
ITIL Foundations certification preferred.
Experience with audience response systems.
Demonstrated ability to program multimedia control systems; design complex integrated AV/IT systems; and develop, plan, and coordinate campus-wide hardware/software changes and other large-scale projects; and excellent understanding and proficiency with a wide range of information technology tools and topics.
In depth understanding of analog and digital electronics and multimedia systems including: audio and video systems technologies such as projectors and other display devices; routing systems; audio systems; echo cancellation; camera, lighting and microphone systems; and room control systems. In depth knowledge of videoconferencing codecs, audio, and camera control.
Excellent communication and customer service skills. Ability to troubleshoot and communicate effectively with faculty and staff with varying degrees of technical knowledge/aptitude.
Ability and willingness to work in a collaborative team environment where knowledge, code and effort are shared among colleagues.
Excellent problem solving skills, strong written and verbal communication skills, and a strong customer service attitude.
Ability to understand needs of users.
Ability to visualize, prioritize and execute to deliver results that add value to the University community.
Ability to articulate software architectures and to capture and possibly redefine business requirements.
Experience successfully managing IT projects from initiation through delivery, including oversight of system integration, project and campus communications, interface with vendors, and managing risk.
Excellent multi-tasking skills.
Prioritizes and performs a variety of concurrent tasks with minimal direction.
Must be able to work effectively with people at all levels of the organization.
Very strong organizational and prioritizing skills a must.
The ability to work professionally as a part of a team and directly with the users is important.
Must be capable of working across functional boundaries.
Must work within OIT's culture of accountability, fully embracing cultural beliefs and working within those to achieve aligned results.
Must be able to physically lift and move audio/visual equipment and associated hardware.
Must be able to work nonstandard work hours occasionally.
Must have experience using Microsoft Office Suite (excel, word, powerpoint)
Must have experience with integrated technology services include but are not limited to analog and digital presentation display technology, hardware and software control systems, control systems programming, security, digital streaming, and infrastructure.
Ability to travel off-site meetings for the purpose of audio/visual configuration, support, and end user training may be required on occasion.
Typical Education or Training:
Bachelor's Degree from an accredited institution in a related field and 2 years applicable work experience in direct learning space support. Combinations of education & experience may be considered.