The Systems Administrator (SA) supports the administration of the IT infrastructure. The SA installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. The position maintains data files and monitors system configuration to ensure data integrity. Performs activities that include planning, configuration, installation, administration, monitoring, and maintenance of Windows servers, and related applications. Provides technical support and guidance to users and is responsible for backup and recovery procedures.
The SA reports to the Ex. Director of Network Infrastructure & Security and is responsible for the day to day maintenance of the campus computer systems. As a Systems Administrator, the primary job duties are to manage VMware based systems, Windows servers, backups, and other perimeter appliances as needed. This position installs, configures, maintains, documents, troubleshoots and upgrades hardware, firmware, peripherals, operating systems, and applications. The System Administrator also performs diagnostics, resolves problems, escalates problems to vendors as required, works with other group members, and takes necessary action to assure appropriate and prompt solutions to system, network, application, and customer problems.
Essential Duties and Responsibilities:
The following are the functions essential to performing this job:
Install, configure and maintain the College’s Windows Server operating systems and all related systems or software.
Analyze and resolve problems associated with server hardware/software and applications software and ensures scalability and appropriate integration with other systems.
Monitor the network to ensure that all components of the network infrastructure are operating properly.
Monitor connections and interfaces to outside managed networks.
Assign network addresses and routing protocols; maintains routing table configuration as well as configuration of all LAN/WAN network devices.
Investigate and resolve complex network and hardware matters.
Provide technical support, and guidance on network design from the physical cable infrastructure all the way up to the network electronics.
Design, document, plan, implement, monitor, and support Windows-based network services, applications, and databases.
Research, monitor, and installs service packs, hot fixes, and software updates.
Administer redundant systems, change control, policies, and procedures for implementation, capacity, usage, testing, security, archiving, and disaster recovery.
Configure and maintain networking hardware, and associated software.
Execute project activities and individual service requests to enhance, and maintain network computing facilities.
Troubleshoot problems involving internal network facilities, cabling, and external suppliers including Internet carriers and data providers.
Design, document, implement, monitor, and support enterprise storage, backup, and disaster recovery solutions.
Research and evaluate new technologies, define problems, and recommend solutions in line with long-range campus objectives.
Develop and implement campus-wide policies and procedures related to network hardware/software acquisition, use, and support.
Other duties as assigned.
Required Minimum Qualifications:
Bachelor’s Degree in Computer Science or 6 years of experience in Systems Administration
3 years of Systems Administration experience
Administration and support experience with VMware environments
Experience in higher education
Microsoft Certified Systems Engineer (MCSE)
Experience with Microsoft Windows Server & operating system support (including Active Directory, PowerShell scripting, Group Policy, LDAP, DHCP, DNS)
Experience designing, installing, and maintaining data networks (e.g. HP switches)
Experience with SAN (Storage Area Networks) environments
Experience with enterprise backup systems (e.g. Dell Rapid Recovery)
Demonstrated experience in system administration, resource management, and security monitoring
Knowledge of security best practices
Demonstrated ability to successfully communicate orally and in writing to external and internal constituencies
Ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multi-cultural workplace
Note: The College reserves the right to change or reassign job duties, or combine positions at any time
Each year, more than 16,000 students take a diverse scope of courses at Frederick Community College, located in Frederick, Maryland.
FCC offers affordable tuition, comprehensive courses, and convenient learning options for students of all ages. Our tuition and fees are about half of what they are at four-year public colleges in Maryland, and financial aid options help make learning more acce...ssible for all students.
Our vast range of courses includes quality instruction in more than 85 degree and certificate programs as well as workforce training and continuing education to meet the needs and interests of all our community members.
Our flexible course schedules feature weekday, evening, and weekend courses available year-round. In addition, many FCC courses are available online as web-based alternatives.
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